Business Process Outsourcing

5 days ago

Mumbai, Maharashtra, India Wings Global Services Full time ₹ 2,50,000 - ₹ 5,00,000 per year

Company Overview

Wings Global Services is at the forefront of engineering innovation, specializing in the integration of automation within various industries including oil & gas, manufacturing, IT, and modern infrastructure. Headquartered in Mumbai, our company emphasizes operational excellence and future-ready engineering intellect through experiential learning, tailored to sector-specific needs. We are devoted to fostering collaborative growth and systemic optimization, aligning our expertise with industry leaders to redefine possibilities in a dynamic global landscape.

Job Overview

We are seeking a fresher for a full-time internship position in Mumbai, focusing on Business Process Outsourcing. The ideal candidate will have 0 to 1 year of work experience and will support our team in managing and optimizing business processes. This role is designed for those eager to learn and develop in a dynamic engineering services environment.

Qualifications and Skills

  • Customer Relationship Management (CRM) (Mandatory skill) is essential for maintaining relationships and ensuring client satisfaction within our engineering solutions.
  • Proficiency in using Process Automation Tools (Mandatory skill) is crucial for streamlining operations and driving efficiency across various projects.
  • Knowledge in Data Analytics is required for analyzing trends and supporting data-driven decision-making in different cross-sector projects.
  • Understanding Cloud Computing is essential to manage and optimize cloud resources for enhanced operational efficiency and scalability.
  • Capability in Multichannel Communication is necessary for effective information dissemination and ensuring consistent messaging across platforms.
  • Foreign Language Proficiency will be advantageous for communication in international contexts and managing multilingual projects.
  • Quality Assurance skills are needed to uphold the standards of our solutions, ensuring excellence and precision in implementations.
  • Experience with Workforce Management Software is essential to manage tasks, resources, and workforce allocation efficiently across dynamic projects.

Roles and Responsibilities

  • Assist in managing and optimizing business processes, ensuring alignment with client objectives and company standards.
  • Support the integration of process automation tools to enhance operational workflows and reduce manual interventions.
  • Collaborate with cross-functional teams to identify process improvement opportunities and implement innovative solutions.
  • Maintain comprehensive documentation of process workflows and changes, ensuring transparency and traceability.
  • Engage in customer relationship management initiatives, contributing to client satisfaction and retention efforts.
  • Participate in quality assurance processes to ensure the delivery of superior engineering solutions across projects.
  • Contribute to the development and execution of strategic communication plans to support process updates and changes.
  • Assist in data analytics activities to derive actionable insights and support business decision-making processes.

  • Business Process Auditor

    6 days ago

    Mumbai, Maharashtra, India beBeeGovernance Full time ₹ 15,000 - ₹ 28,00,000

    **Job Overview:** The role of the internal auditor is to conduct an independent and objective assessment of business processes.They evaluate and improve the effectiveness of control, risk management, and compliance processes. The auditor assesses governance processes on business decision making, risk management, and control; promotes appropriate ethics and...

  • Business Process Operations Professional

    1 week ago

    Mumbai, Maharashtra, India beBeeBackOffice Full time ₹ 2,00,000 - ₹ 2,40,000

    Job Summary:">This is a full-time, on-site position in business process outsourcing. You will be responsible for managing billing and collections, as well as performing back-office tasks.">About the Role:">You will manage billing and collections processesPerform various back-office dutiesCollaborate with clients to provide excellent...

  • Customer Service Associate in Navi Mumbai

    7 days ago

    Navi Mumbai, Maharashtra, India FRTNS24 Outsourcing LLP Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Key ResponsibilitiesHandle customer queries via call, chat, and emailProvide timely and professional supportMaintain high levels of customer satisfactionAbout Company: Fortunes24 is a premier provider of Business Process Outsourcing (BPO) solutions dedicated to helping organizations optimize operations, reduce costs, and enhance customer satisfaction.With a...

  • Outsource Development Centre Manager

    1 week ago

    Navi Mumbai, Maharashtra, India L&T Technology Services Full time

    Job Title: Outsource Development Centre (ODC) Manager Location: Rabale , Navi Mumbai Employment Type: (Full-Time) Job Summary: The ODC Manager will be responsible for leading cross-functional teams in the design, development, and delivery of engineering solutions. This role requires strategic project management, stakeholder collaboration, and technical...

  • Outsourced Manufacturing Contract Manager

    2 weeks ago

    Mumbai, Maharashtra, India beBeeContractExpert Full time ₹ 9,00,000 - ₹ 12,00,000

    Manufacturing Contracts SpecialistWe are seeking a seasoned professional to manage our outsourced manufacturing contracts. The ideal candidate will have in-depth knowledge of the paints, FMCG, and chemical industries.Responsibilities:Category Expertise: Familiarity with Out-Sourced Products in Paints / FMCG / Chemical Industry is essential.Paint Category...

  • Business Process Improvement Specialist

    2 weeks ago

    Navi Mumbai, Maharashtra, India beBeeAssurance Full time US$ 90,000 - US$ 1,20,000

    We are seeking a seasoned Quality Assurance Specialist to join our organization. As a key member of our team, you will be responsible for ensuring the highest standards of quality in our operations.Job RequirementsAt least three years of experience in quality management in a business process outsourcing environmentExcellent communication and presentation...

  • Business Intelligence Analyst

    1 week ago

    Mumbai, Maharashtra, India beBeeAnalysis Full time ₹ 60,00,000 - ₹ 80,00,000

    Job Title: Business Intelligence AnalystDescription:We are seeking an experienced Business Intelligence Analyst to join our team. As a key member of the organization, you will be responsible for developing and maintaining business intelligence solutions that drive strategic decision-making.Key Responsibilities:Analyzing complex data sets to identify trends...

  • International Business Development Executive

    1 week ago

    Mumbai, Maharashtra, India beBeeLeadership Full time US$ 20,00,000 - US$ 25,00,000

    About the Role:We are seeking a seasoned leader to drive global revenue growth, build long-term partnerships, and lead enterprise sales efforts in the international BPO space. As a strategic Vice President - International Business Development, you will own and drive business development strategy for key markets. Maintain a strong pipeline of Fortune 1000 and...

  • Operations Manager Outsourcing GB

    1 week ago

    Mumbai, Maharashtra, India WTW Full time

    Job DescriptionDescriptionAs Operations Manager Outsourcing GB (LifeSight, WTW Master Trust), you will lead the offshore delivery of UK Pensions operations, ensuring exceptional service for our clients and members. You will be accountable for driving operational efficiency, commercial discipline, and process excellence, while maintaining high standards of...

  • Strategic Business Partner

    1 week ago

    Mumbai, Maharashtra, India beBeeLeader Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    About our organization, a leading provider of technology and business process outsourcing services:OverviewWe are a wholly owned subsidiary of a large financial institution in Europe.Our team is dedicated to delivering high-quality solutions to clients across various industries.