Captains and Stewards

2 weeks ago

Hyderabad, Telangana, India Gamut HR Solutions Full time ₹ 5,00,000 - ₹ 12,00,000 per year

Company Overview

Gamut HR Solutions is dedicated to offering employment opportunities that align with your career goals. With a small, dynamic team of 2-10 employees, our headquarters is located in Hyderabad. We specialize in connecting candidates with suitable job openings. For more information, visit our website at

Job Overview

We are seeking experienced Captains and Stewards specializing in BHM/DHM for a mid-level position at our Hyderabad location. This is a full-time role, ideal for candidates with a passion for excellent service and attention to detail. The selected candidates will play a pivotal role in ensuring exceptional service and efficient operations.

Qualifications and Skills

  • Must possess skills in staff training to develop and improve the performance and morale of our team members (Mandatory skill).
  • Expertise in guest relations to ensure high levels of customer satisfaction and repeat business (Mandatory skill).
  • Proficiency in food service, which is essential for delivering a memorable dining experience to our guests (Mandatory skill).
  • Knowledge in table setup to create an appealing and organized dining environment conducive to high-quality service.
  • Ability to efficiently take and process orders, ensuring accuracy and timeliness in service delivery.
  • Experienced in providing fine dining service, offering refined and courteous service to match upscale dining expectations.
  • Strong communication skills to clearly interact with guests and team members, enhancing teamwork and service quality.
  • Ability to work collaboratively with the kitchen staff to ensure seamless coordination and service delivery.

Roles and Responsibilities

  • Lead and train the service team to maintain high standards of hospitality and efficiency in daily operations.
  • Oversee the setup and preparation of the dining areas, ensuring alignment with service requirements and aesthetic standards.
  • Address and resolve any service-related issues or guest complaints swiftly and professionally.
  • Manage guest interactions attentively and ensure all special requests are handled warmly and adequately.
  • Coordinate with kitchen staff and management to ensure a seamless and synchronized dining experience.
  • Monitor service speed and quality, making adjustments as necessary to maintain superior performance.
  • Maintain up-to-date knowledge of menu offerings, including any changes or daily specials.
  • Support the continuous improvement of service procedures and standards to enhance guest satisfaction and operational efficiency.

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