Restaurant Captain

1 day ago

Gachibowli Hyderabad Telangana, India Career Strategy Solutions Full time

Restaurant Captain for Fine & Dine Restaurant in Gachibowli Hyderabad.

Jd:
To oversee the smooth functioning of the restaurant operations by supervising Captains, Stewards, and service staff, ensuring high-quality guest service, maintaining standards, and supporting the Restaurant Manager in day-to-day operations.

Key Responsibilities:
1. Guest Service & Experience - Greet and interact with guests in a professional and courteous manner.
- Ensure customer satisfaction by handling queries, complaints, and feedback efficiently.
- Monitor table service, order taking, and timely food & beverage delivery.

2. Team Supervision & Training
- Supervise Captains, Stewards, and support staff during shifts.
- Allocate duties, monitor performance, and provide guidance on service standards.
- Train new team members on service etiquettes, menu knowledge, and SOPs.

3. Operational Excellence
- Ensure restaurant is well-prepared for operations (mise-en-place, table setup, cleanliness).
- Maintain coordination between kitchen and service team for smooth order flow.
- Support the Restaurant Manager in managing daily operations.

4. Sales & Revenue Contribution
- Promote upselling and suggestive selling techniques to maximize revenue.
- Monitor guest preferences and recommend menu items accordingly.

5. Compliance & Standards
- Ensure adherence to hygiene, grooming, and safety standards.
- Maintain proper documentation for checklists, reports, and service logs.

**Requirements**:

- Minimum 3-5 years of experience in a restaurant or hotel, with at least 1-2 years in a supervisory role.
- Strong knowledge of F&B service, restaurant operations, and guest handling.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work in a fast-paced environment with flexible shifts.
- Diploma/Degree in Hotel Management or relevant field preferred.

Pay: ₹22,000.00 - ₹30,000.00 per month

**Benefits**:

- Food provided

Application Question(s):

- What is overall Experience as Restaurant Captain ?
- what is your salary, Notice Period and Expected Salary ?
- Are you comfortable for Gachibowli Hyderabad ?

**Experience**:

- Hospitality management: 3 years (preferred)

Work Location: In person

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