Hostess/Captains/Stewards - Restaurant

2 weeks ago

Hyderabad, Telangana, India Gamut HR Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Company Overview

Gamut HR Solutions specializes in connecting candidates with optimal job opportunities, ensuring a right match for career growth. With a compact team based in Hyderabad, they focus on personalized solutions, leveraging industry knowledge to support employment goals. More details about their services can be found on their website.

Job Overview

Gamut HR Solutions is seeking a motivated Hostess Captain Steward to join a dynamic restaurant team in Hyderabad. This full-time junior position involves managing guest experiences, enhancing dining satisfaction, and ensuring smooth restaurant operations.

Qualifications and Skills

  • Proficiency in guest relations to create a welcoming and comfortable environment for patrons during their stay. (Mandatory skill)
  • Expertise in order taking by accurately capturing guest preferences to ensure precise food and drink delivery. (Mandatory skill)
  • Skilled in table management to efficiently coordinate seating arrangements, maximizing restaurant capacity. (Mandatory skill)
  • Understanding of food safety protocols to maintain high standards of cleanliness and health regulations.
  • Comprehensive menu knowledge enabling informed recommendations and enhanced guest dining experience.
  • Strong communication skills to engage with guests and team members for seamless restaurant operations.
  • Ability to work collaboratively with kitchen staff to ensure timely and accurate order preparation and delivery.
  • Capability to handle customer feedback constructively to improve service quality and satisfaction.

Roles and Responsibilities

  • Manage guest arrivals with an attentive and courteous demeanor to set the tone for an enjoyable experience.
  • Ensure accurate order taking and coordinate with the kitchen for timely fulfillment of guest requests.
  • Oversee table management by efficiently guiding guests to their seats and managing reservations.
  • Implement food safety standards to uphold sanitation regulations and ensure guest safety.
  • Stay informed about menu offerings to provide recommendations and answer guest inquiries.
  • Communicate effectively with team members to facilitate smooth service operations.
  • Address guest concerns promptly and professionally, striving to resolve issues amicably.
  • Participate in team meetings and training sessions to continuously enhance service quality.

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