Manager Human Resources Operations- 10 years with manufacturing industry experience mandatory

Purpose of the job:

The Manager – HR Operations is responsible for overseeing and improving day-to-day HR operational functions, ensuring compliance with policies, managing HR systems and data, and supporting the implementation of HR strategies. This role plays a key part in enabling efficient HR service delivery, process improvement, and employee satisfaction.

Accountabilities:

1. HR Operations & Administration

• Manage end-to-end HR operations including onboarding, exit management, employee database management, time & attendance, and leave administration.

• Ensure smooth functioning of HR systems and timely update of employee records for blue-collar and white-collar workers.

• Oversee documentation related to contractors, apprentices, and third-party workforce.

1. Compliance & Statutory Management

• Ensure adherence to all labour laws applicable to manufacturing (e.g., Factories Act, ESI, PF, Gratuity, etc.).

• Maintain statutory records, file returns, and coordinate with government labour authorities during inspections/audits.

• Liaise with contractors to ensure compliance with CLRA and other applicable laws.

1. Workforce Management & Payroll Coordination

• Supervise attendance and shift scheduling systems for workers and staff.

• Coordinate with the payroll team to ensure accurate wage/salary processing for permanent and contract workforce.

• Handle wage settlements, incentives, and overtime management in coordination with finance and line managers.

1. Employee Relations & Engagement

• Support the HR Head in managing union relations, grievance redressal, and disciplinary proceedings.

• Implement employee welfare programs and engagement initiatives at the shop-floor level.

• Act as an employee advocate while ensuring alignment with organizational policies.

1. HR Systems & Reporting

• Understand and study the workflows and req

• Manage HRMS/ERP system data accuracy and workflows related to HR operations.

• Generate and share MIS reports, HR metrics (turnover, absenteeism, headcount), and dashboards for leadership.

• Identify opportunities to digitize and automate repetitive HR tasks

1. Implementation of HRIS

• Requirements Gathering & Analysis

• System Evaluation & Selection Support

• Process Mapping & Standardization

• Help map current HR processes and align them with system capabilities.

• Recommend process improvements where necessary.

• Ensure standardization across departments and locations for consistency in HR data.

• Data Preparation & Migration

• Testing (UAT – User Acceptance Testing)

• Training & Change Management

• Go-Live & Post-Go-Live Support

• Continuous Improvement & Maintenance

1. Recruitment & Talent Acquisition

• Lead full-cycle recruitment: job posting, sourcing, screening, interviewing, and offer negotiation

• Collaborate with department heads to forecast hiring needs and workforce planning.

• Develop and implement effective recruitment strategies to attract diverse and qualified talent.

• Maintain strong relationships with recruitment agencies, job boards, and other sourcing partners.

• Optimize recruitment processes to reduce time-to-hire and cost-per-hire.

Educational Qualification

• MHRM/ PGDBA/MILS from reputed institute

• Certification in Automation

• AI driven HR processes

Experience

• 10-12 years of relevant experience

• Managed a similar set up with team management expertise

Functional Skills

➢ HR Operations and management

➢ Talent acquisition

➢ HR tools, technology

➢ Workflows and processes

➢ Data Analysis & Reporting

General Skills

➢ People Management

➢ Stakeholder Management

➢ Strong Communication skills

➢ Influencing skills

➢ General Administrative skills

➢ High quality of MS Excel skills