Customer Success Executive

5 days ago


Mumbai Metropolitan Region, India Oytra Full time ₹ 6,00,000 - ₹ 8,00,000 per year

Oytra is a leading e-commerce brand in art supplies/stationery.

Key Responsibilities

  • Answer to Product Queries on Whatsapp/Call/Emails
  • Solve Customer Problems
  • Qualify New Sales Leads and Put them properly in the CRM
  • Schedule and manage orders.
  • Handle product returns.
  • Coordinate with courier partners and suppliers.
  • Generate daily, weekly, and monthly reports.
  • Lead team meetings to ensure smooth operations.

About Company: Oytra is India's fastest-growing brand in art supplies. Oytra manufactures & supplies polymer clay, art resin, high-quality paints, brushes, and art tools. Polymer clay is used for making toys and jewelry and it is a great art & craft aid. Oytra's resins are one of the best resins in India.



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