
Customer Success Executive
5 days ago
Oytra is a leading e-commerce brand in art supplies/stationery.
Key Responsibilities
- Answer to Product Queries on Whatsapp/Call/Emails
- Solve Customer Problems
- Qualify New Sales Leads and Put them properly in the CRM
- Schedule and manage orders.
- Handle product returns.
- Coordinate with courier partners and suppliers.
- Generate daily, weekly, and monthly reports.
- Lead team meetings to ensure smooth operations.
About Company: Oytra is India's fastest-growing brand in art supplies. Oytra manufactures & supplies polymer clay, art resin, high-quality paints, brushes, and art tools. Polymer clay is used for making toys and jewelry and it is a great art & craft aid. Oytra's resins are one of the best resins in India.
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