Customer Success Manager

5 days ago


Mumbai Metropolitan Region, India Netcore Cloud Full time ₹ 15,00,000 - ₹ 25,00,000 per year
  • Develop an intimate understanding of your customers' businesses
  • Develop a network of champions within each account through education, coaching and strong influencing skills
  • Represent to our customers as a trusted advisor, advocate and marketing thought leader/subject-matter-expert and help them in creating marketing strategy & user lifecycle journey
  • Collaborate with customers to develop, launch, and manage marketing campaigns focused on engagement and revenue goals
  • Be an expert on trends and best practices for digital marketing and analytics
  • Enlighten our customers with insights garnered from their own data and industry trends
  • Ensure customers get maximum value from customer engagement by leveraging full platform functionality
  • Handle customer concerns with confidence, putting them at ease
  • Generate Case Studies, Testimonials & PR from customers
  • Opportunities
  • Learn best of the marketing technologies and concepts
  • Opportunity to work with diverse of clients in diverse industries and learn their marketing concepts
  • Represent on behalf of customers/company at different forums/webinars


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