Customer Success Manager – Cybersecurity

3 hours ago

Mumbai Metropolitan Region, India TalaKunchi Networks Pvt Ltd Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Job Summary
We are seeking a proactive and result-oriented Account Manager with 5+ years of experience in cybersecurity sales, cloud technologies, and business development. The ideal candidate will be responsible for managing key accounts, driving lead generation, and expanding client portfolios across enterprise sectors, particularly in BFSI and IT.

Key Responsibilities
Job Profile:

  • Responsible for generating leads through outbound calls, client visits, and digital prospecting
  • Conducting field visits to understand client requirements and present relevant IT / Cybersecurity solutions
  • Following up with prospects through regular calls, emails, and meetings to drive deal closures
  • Identifying decision-makers within organizations and scheduling demo presentations in coordination with technical team
  • Coordinating with pre-sales, technical, and inside sales teams to ensure seamless solution delivery
  • Preparing and sharing customized quotations and sales proposals
  • Maintaining updated sales funnel reports in CRM and tracking all communication with prospects
  • Achieving weekly/monthly targets related to leads, conversions, and closures
  • Building strong relationships with key clients and stakeholders for future upselling opportunities
  • Representing the company in client meetings, expos, and industry networking events

Key Skills

  • Strong communication and persuasive skills
  • Proactive, confident, and self-driven with field sales exposure
  • Lead generation and conversion expertise
  • Customer handling and relationship-building abilities
  • Familiarity with solution selling (especially IT, SaaS, or Cybersecurity preferred)
  • Ability to work under pressure and handle rejection professionally
  • Market research and competitive analysis capability
  • Reporting and data management in Excel and CRM tools

Preferred Industry Experience:
BFSI, IT Services, Cloud Infrastructure, Cybersecurity

  • Head of Cybersecurity – India Business

    2 weeks ago

    Mumbai, India NuSummit Cybersecurity Full time

    Key Responsibilities & Strategic Impact Areas: Business Leadership & Strategy. Define and execute the India Cybersecurity growth strategy aligned to company objectives. Own full P&L responsibility for the Cybersecurity India business. Drive revenue growth across new client acquisition, existing account expansion, and partnerships. Own the India cybersecurity...

  • Head of Cybersecurity – India Business

    8 hours ago

    Mumbai, Maharashtra, India NuSummit Cybersecurity Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Key Responsibilities & Strategic Impact Areas:Business Leadership & Strategy.Define and execute the India Cybersecurity growth strategy aligned to company objectives.Own full P&L responsibility for the Cybersecurity India business.Drive revenue growth across new client acquisition, existing account expansion, andpartnerships.Own the India cybersecurity...

  • Customer Success Manager

    5 days ago

    Mumbai Metropolitan Region, India Buildesk Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About Us:Buildesk is a fast-growing PropTech company helping real estate developers and channel partners digitize their businesses with next-generation technology. Our platform offers an end-to-end solution including:Marketing AutomationSales CRMERP for Procurement & FinanceChannel Partner ManagementVendor ManagementCustomer & Broker AppsWe serve 400+ real...

  • Manager - Customer Success

    4 days ago

    Mumbai Metropolitan Region, India Sinch Full time US$ 90,000 - US$ 1,20,000 per year

    Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video.We reach every phone on earth. From the lifechanging to the time-saving, we're helping...

  • Customer Success Executive

    7 hours ago

    Mumbai Metropolitan Region, India Neeva Entp Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job Title:Customer Success ExecutiveLocation:Prabhadevi, MumbaiSalary:Up to 30,000 per monthRole OverviewWe are looking for a proactive and customer-focused Customer Success Executive who will act as the primary point of contact for clients. The role requires strong communication skills, the ability to resolve queries efficiently, and a basic understanding...

  • Senior Customer Success Manager

    4 hours ago

    Mumbai Metropolitan Region, India Sinch Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video.We reach every phone on earth. From the lifechanging to the timesaving, we're helping...

  • Customer Success Manager

    5 days ago

    Mumbai Metropolitan Region, India Netcore Cloud Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Develop an intimate understanding of your customers' businessesDevelop a network of champions within each account through education, coaching and strong influencing skillsRepresent to our customers as a trusted advisor, advocate and marketing thought leader/subject-matter-expert and help them in creating marketing strategy & user lifecycle journeyCollaborate...

  • Client Success Manager

    2 days ago

    Mumbai Metropolitan Region, India FinoFY Technologies Private Limited Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionFinoFY Technologies Pvt. Ltd. is a purpose-driven investment advisory company serving clients in high-growth markets around the globe. With over 15 years of extensive research in the stock market, we offer a wide range of investment advisory products using a technology-driven process to ensure the best investing experience for our...

  • Tech Lead- Customer success Team

    4 hours ago

    Mumbai Metropolitan Region, India HYrEzy Tech Solutions Full time ₹ 1,20,000 - ₹ 3,00,000 per year

    Role: Tech Lead - Customer success TeamExpereince: 5 - 8 YearsLocation: Work from Office (Vile Parle, Mumbai)Budget: Up to 20-25 LPA (flexible for the right candidate)Joining: Immediate to 15 DaysNotes From Hiring ManagerThis is a hands-on engineering role in a lead capacity, not limited to people management.Requires prior experience as a Solution...

  • Customer Success Manager

    7 days ago

    Mumbai Metropolitan Region, India Drip Capital Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role Summary:Build and nurture relationships with CXO-level stakeholders (CEO/CFO) across SME clients.Serve as the key point of contact for multiple client accounts across their lifecycle.Grow wallet share from existing customers and deliver a measurable % of revenue growth month-on-month.Provide excellent customer service as the main point of contactAddress...