CavinKare Group Retail- Process Training Manager

22 hours ago

Chennai, Tamil Nadu, India CavinKare Group - CKR Retail Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Posting:

  • Job Title & Designation : CavinKare Group Retail - Operation Process Training Manager
  • Business: Green Trends
  • Work Location: Corporate Office and Travel to Regional office and retail outlets in need basis
  • Work Timings: 9.30am to 5.30pm
  • Education: Any Bachelors or Masters Degree
  • Language : Regional Language Skills (Tamil, English, Hindi) for better training impact
  • Experience: 5+ years in Process Training (preferably from Retail companies)

Note : Hindi Speaking candidate are mostly preferable

Key Responsibilities:

1. Process Training & SOP Adherence

  • Translate brand-level Standard Operating Procedures (SOPs) into structured, practical training modules.
  • Monitor training effectiveness through store audits, on-job evaluations, and feedback loops.

2. TTT (Train The Trainer) Programs

  • Identifying candidates and conduct TTT programs to facilitate regional level trainings

3. Capability Development (Managerial & Behavioral)

  • Design and deliver training programs focusing on people management, customer service behaviour, communication skills, conflict resolution, and performance feedback.
  • Elevate leadership readiness at the store levelespecially among Store Managers, Assistant Managers, and CRM leads.

  • Build training journeys for first-time managers and high-potential frontline employees.

  • Data-Driven Execution & Reporting

  • Track training completion, learner performance, and store-level capability metrics.

  • Regularly share dashboards with Business Heads and Training Head on capability upliftment impact.
  • Align with HRBPs and Operations for capability gap analysis and closure plans.

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