Training Manager

JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong Whether you ve got deep experience in commercial real estate skilled trades or technology or you re looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward Job Overview We are seeking an experienced Training Manager to develop and implement comprehensive training programs for our commercial property operations The ideal candidate will enhance staff performance ensure compliance with industry standards and support professional development across all departments Key Responsibilities Training Program Development Design and develop training curricula for various commercial property roles including leasing property management maintenance and customer service teams Create tailored learning paths for different property types office buildings retail centers industrial properties Incorporate industry best practices and regulatory requirements into training materials Training Delivery Conduct in-person and virtual training sessions for new hires and existing staff Implement role-specific technical training and soft skills development Organize workshops seminars and certification programs Facilitate knowledge transfer sessions between experienced staff and new team members Program Management Develop annual training calendars aligned with business objectives Track participation completion rates and certification status Manage training budget and resource allocation Evaluate training effectiveness through assessments and performance metrics Content Development Create engaging training materials including presentations manuals videos and e-learning modules Develop standard operating procedures for property operations Update training content to reflect changes in regulations technology and best practices Performance Improvement Identify skill gaps through needs assessments and performance evaluations Design targeted interventions to address performance issues Coach managers on effective employee development techniques Implement continuous improvement initiatives based on training outcomes Industry Relations Stay current with commercial real estate trends and training methodologies Maintain relationships with industry associations BOMA IREM etc Coordinate external training and certification programs Represent the company at industry events and training conferences Qualifications Bachelor s degree in human resources Education Business or related field 5 years of experience in training and development preferably in commercial real estate or property management Knowledge of commercial property operations and management principles Experience with learning management systems LMS and instructional design methodologies Strong presentation and facilitation skills Excellent organizational and project management abilities Superior communication and interpersonal skills Preferred Qualifications Master s degree in related field Professional certifications CPM RPA BOMI designations or training certifications Experience with blended learning approaches and e-learning development Knowledge of adult learning principles and training evaluation methodologies Location On-site -Chennai TN Scheduled Weekly Hours 48 If this job description resonates with you we encourage you to apply even if you don t meet all of the requirements We re interested in getting to know you and what you bring to the table JLL Privacy Notice Jones Lang LaSalle JLL together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services We take our responsibility to protect the personal information provided to us seriously Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons We will then delete it safely and securely For more information about how JLL processes your personal data please view our For additional details please see our career site pages for each country For candidates in the United States please see a full copy of our Equal Employment Opportunity policy Jones Lang LaSalle JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and or overall selection process - you may email us at accomodationrequest am jll com This email is only to request an accommodation Please direct any other general recruiting inquiries to our page I want to work for JLL