CRM Executive

2 weeks ago


Delhi Hyderabad Mumbai NCR, India Naukri Healthcare Jobs Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Key Responsibilities:

Handle customer queries and ensure smooth service coordination.

Manage and update CRM data and reports.

Follow up with patients/customers to ensure timely service delivery.

Work closely with internal teams to resolve service issues.

Contribute to enhancing patient experience and customer satisfaction.

Requirements:

1- 2 years of experience in CRM / customer service (healthcare preferred).

Strong communication and interpersonal skills.

Ability to multitask and handle pressure in a fast-paced environment.

Proficiency in MS Office and CRM software tools is an added advantage.



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