CRM Manager

2 days ago

Delhi, Delhi, India Malabar Group Full time

· Scan and analyze the current and past database of queries, requests, and complaints across platforms, synthesizing insights to understand customer concerns. 

· Utilize CRM technology and relevant tools to gather, interpret, and manage data points, ensuring effective execution of CRM activities for Malabar Gold & Diamonds. 

·  Oversee the setup of CRM software in new stores, ensuring seamless integration and functionality while coordinating with the technical team. 

· Train store staff on CRM operations, emphasizing the benefits, processes, and importance of generating in-store data to enhance customer engagement. 

·  Monitor CRM performance, analyzing metrics related to customer satisfaction, retention, and loyalty, and report findings to senior management for strategy refinement. 

·  Follow up on customer feedback, leveraging CRM insights to address concerns, close feedback loops, and continuously improve the customer experience.

  • Relationship Manager

    2 weeks ago

    Delhi, Delhi, India Tax Manager Full time ₹ 2,40,000 - ₹ 6,40,000 per year

    Job Title: Relationship Manager - SalesLocation: Corporate Office - Naraina Vihar (Above Naraina Metro Station), New DelhiEmployment Type: Full-Time | PermanentIndustry: Financial Services | FintechSalary- 25k to 40kKey Responsibilities:Acquire and onboard new clients by understanding their tax and financial needs.Maintain strong client relationships through...

  • CRM Manager

    6 days ago

    Delhi, Delhi, India 1840 & Company Full time ₹ 24,000 - ₹ 48,000 per year

    About the Role:We are looking for a Junior CRM Manager with strong communication and client management skills to support our CRM operations team. The ideal candidate will work closely with the Head of CRM and USA-based Program Managers, ensuring smooth coordination, reporting, and communication across ongoing projects.This role is well-suited for...

  • CRM Manager

    4 days ago

    Delhi, Delhi, India Venture Smarter Full time US$ 14,400 - US$ 18,000 per year

    The Role:  Company: Venture SmarterLocation: Remote / Work from HomeSalary: $1,200 – $1,500 USD per month (depending on experience)About UsVenture Smarter is a forward-thinking consultancy helping businesses streamline operations, improve client engagement, and scale smarter. We're seeking a skilled CRM Manager to oversee and optimize our customer...

  • Executive CRM

    2 days ago

    Delhi, Delhi, India Jakson and Company Full time

    Short Job Description – CRM Executive (Zoho Sales CRM)Position: CRM ExecutiveDepartment: Sales & MarketingReports To: Senior CRM CoordinatorRole Summary:Responsible for managing daily Zoho Sales CRM operations, maintaining accurate data, supporting lead management, and assisting the Senior CRM Coordinator in reporting and process compliance.Key...

  • Commercial CRM Manager

    2 weeks ago

    Delhi, Delhi, India Proficient Amritsar Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Real Estate / Leasing (preferably with exposure to IPCs, retail clients, and commercial leasing)CRM within real estate leasing, preferably with a mix of commercial and retail portfolios.Exposure to International Property Consultants Required Candidate profileManaging lease administration, client onboarding, escalations, contractual milestones.lease...

  • CRM Specialist

    6 days ago

    Delhi, Delhi, India Made Easy Prime Full time ₹ 4,20,000 - ₹ 4,80,000 per year

    Position : CRM Specialist (Full Time)Purpose: The CRM Specialist needs to have expertise in marketing automation to design and execute high-conversion lead nurturing campaigns via WhatsApp, email, and SMS. Leveraging tools like Zoho, Salesforce, Lead Squared, or Mo Engage, you'll drive enrolment, retention, and revenue through hyper-personalized, data-backed...

  • Assistant Manager-CRM

    1 week ago

    Delhi, Delhi, India Larsen & Toubro Full time

    Job Description for Dy. MGR/ Asst. Manager - CRM PositionKey purpose of the job:. To manage and analyse customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth. Handle customers from post sales stage till handover of the...

  • CRM (Real Estate)

    4 days ago

    Delhi, Delhi, India Propkarmaa Private Limited Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    About The OpportunityA growth-stage firm operating in the Real Estate technology and property services sector, focused on driving conversions and improving customer lifetime value through disciplined CRM operations. We're building a best-in-class sales and customer-success engine to convert leads, shorten sales cycles, and scale repeatable revenue across...

  • Crm Executive

    1 week ago

    Delhi, Delhi, India Rpxl Solutions Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Responsibilities:* Manage CRM database with accuracy & efficiency* Collaborate on B2C social media strategies* Generate leads through sales tactics* Report results regularly* Drive business development initiatives

  • CRM Executive

    2 weeks ago

    Delhi, Delhi, India klove studio Full time ₹ 13,60,139 - ₹ 40,80,419 per year

    Durati on – Monday to Saturday CRM maintains an ongoing level of engagement with key customers and build trusti ng relati onships with clients and protect the brand by maintaining a positi ve image. Requirements : · 3-5 Years of work experience with premium fashion/lifestyle/interior brand or internati onal sales. ● Bachelor's or master's degree with a...