CRM Manager
2 weeks ago
- Scan and analyze the current and past database of queries, requests, and complaints across platforms, synthesizing insights to understand customer concerns.
- Utilize CRM technology and relevant tools to gather, interpret, and manage data points, ensuring effective execution of CRM activities for Malabar Gold & Diamonds.
- Oversee the setup of CRM software in new stores, ensuring seamless integration and functionality while coordinating with the technical team.
- Train store staff on CRM operations, emphasizing the benefits, processes, and importance of generating in-store data to enhance customer engagement.
- Monitor CRM performance, analyzing metrics related to customer satisfaction, retention, and loyalty, and report findings to senior management for strategy refinement.
- Follow up on customer feedback, leveraging CRM insights to address concerns, close feedback loops, and continuously improve the customer experience.
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CRM Executive/ Assistant CRM Manager
4 days ago
Delhi, NCR, India Epiphany Hospitality Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesCRM Executive and Assistant CRM Manager will oversee execution of campaign strategy and execution of key CRM programs including WhatsApp, SMS, email, push and in-app notifications. This role will help in managing the CRM strategic roadmap including content planning, testing opportunities and optimizations. The Assistant CRM Manager...
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Regional CRM Manager
2 weeks ago
Delhi, Mumbai, NCR, India MALABAR GOLD & DIAMONDS Full time ₹ 15,00,000 - ₹ 25,00,000 per yearFunctional ResponsibilitiesScan and analyze the current and past database of queries, requests, and complaints across platforms, synthesizing insights to understand customer concerns.Utilize CRM technology and relevant tools to gather, interpret, and manage data points, ensuring effective execution of CRM activities for Malabar Gold & Diamonds.Oversee the...
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CRM Manager
5 days ago
India, Delhi NCR Tide Platform Private Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCRM Marketing Manager - Banking Payments ABOUT TIDE At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017,...
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Head Crm
2 weeks ago
Delhi, NCR, India Bacca Bucci Full time ₹ 9,00,000 - ₹ 12,00,000 per yearResponsibilities:* Lead CRM strategy and execution* Manage Zoho/Salesforce CRM tools* Analyze CRM performance and insights* Implement CRM processes and workflows* Collaborate with sales, marketing, and customer teams
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Crm Manager
4 days ago
Delhi, Delhi, India Da Milano Leathers Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesCRM Strategy Development:Develop and implement CRM strategies to improve customer retention, engagement, and loyalty.Utilize CRM software and tools to identify and segment customer groups for targeted campaigns.Analyze customer data to derive insights and make data-driven decisions that enhance customer experience.Campaign...
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CRM Executive
2 weeks ago
Delhi, Hyderabad, Mumbai, NCR, India Naukri Healthcare Jobs Full time ₹ 6,00,000 - ₹ 12,00,000 per yearKey Responsibilities:Handle customer queries and ensure smooth service coordination.Manage and update CRM data and reports.Follow up with patients/customers to ensure timely service delivery.Work closely with internal teams to resolve service issues.Contribute to enhancing patient experience and customer satisfaction.Requirements:1- 2 years of experience in...
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Sales Intern
1 day ago
Mumbai, India CRM-VEDA Full timeJob Description Company Description CRM-VEDA is a next-generation Customer Relationship Management (CRM) platform built with AI at its core. Initially transforming the fitness industry, CRM-VEDA helps gyms and fitness studios streamline operations, engage members, and scale effortlessly. The platform serves multiple industries, including fitness, salons,...
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CRM Manager
2 weeks ago
Delhi, India Plus Markets Full timeCompany DescriptionAt Plus Markets, we empower traders to turn their skills into income, without risking personal capital. Through our simulated trading platform, we offer real payouts, seamless execution, and dedicated support every step of the way. As a trusted proprietary trading firm, we provide fair challenges, cutting-edge technology, and a system that...
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Manager CRM
4 days ago
Mumbai, Maharashtra, India Elixrr Industries Full time ₹ 15,00,000 - ₹ 25,00,000 per yearRole OverviewWe are seeking an experienced and dynamic Assistant Manager / Manager CRM to lead CRM initiatives and act as a key link between the IT-CRM function and the Sales team. The ideal candidate will have hands-on experience in CRM platforms, customer lifecycle management, sales coordination, and post-sales support functions. A strong analytical...
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Manager CRM
6 days ago
Mumbai, Maharashtra, India ETP Group Full time ₹ 8,00,000 - ₹ 24,00,000 per yearExperience Required6-8LocationMumbaiRole TypeFull TimePosition: CRM ManagerReporting toSr. Marketing ManagerExperience5+ years relevantRole Overview:We are seeking an experienced and results-driven CRM Manager to lead the development and execution of our customer relationship strategies. The ideal candidate will have deep expertise in CRM tools and B2B SaaS...