Call Quality Analyst-Intern

Job Title: Quality Analyst (Call Audit – Sales & Customer Support)Location: Noida Sector 16 (Onsite Role)Employment Type: Full-timeAbout the Role:We are looking for a detail-oriented and analytical Quality Analyst (QA) with experience in call audits for sales and customer support teams. The role involves monitoring, evaluating, and improving call quality...

Job Summary:We are looking for a Call Quality Analyst to assist in monitoring, evaluating, and improving the quality of calls between our counselors and students/parents. The role involves listening to recorded calls, preparing feedback reports, and supporting the team in maintaining high communication standards.Key Responsibilities:Listen to recorded calls...

Job Summary:We are seeking a detail-oriented and analytical Call Quality Analyst to monitor, assess, and improve the quality of customer and sales interactions. The role involves evaluating calls, identifying training needs, and ensuring compliance with company standards, while providing actionable insights to enhance overall customer experience and...

Job Overview:We are seeking a detail-oriented and analytical Quality Analyst (QA) – Call Audit to monitor, evaluate, and improve the quality of customer interactions. The role involves auditing calls, identifying gaps, providing feedback, and supporting continuous process improvements to enhance customer experience and ensure compliance with company...

Job Summary:We are seeking a detail-oriented Quality Analyst (QA) – Call Audit professional to monitor and evaluate customer interactions, ensuring adherence to process, compliance, and service quality standards. The QA will be responsible for identifying gaps, providing feedback, and supporting continuous improvement in customer experience.Key...

Job Description:We are looking for a detail-oriented and enthusiastic Call Quality Intern to join our team. The intern will assist in monitoring, evaluating, and analyzing customer service calls to ensure adherence to company standards and quality benchmarks. This role is ideal for individuals interested in quality assurance, process improvement, and...

Job Title: Quality Analyst (BFSI Sector)Immediate Joiner RequiredWe are looking for a highly motivated and detail-oriented Quality Analyst to join our team in the BFSI sector. If you come from a sales background and having experience into a QA role, this is the perfect opportunity for you.Requirements-12th pass or Graduate both can applyAt least 6 months to...

Job Description Hiring Alert: Quality Analyst Join Our Growing Team! Location: Sector 63, Noida UK Shift Timings: - First Shift: 12:30 PM 09:30 PM - Second Shift: 02:30 PM 11:30 PM Construction Helpline is hiring a Quality Analyst to monitor and evaluate international customer calls (UK-based), ensuring compliance with quality standards and delivering...

We are seeking a detail-oriented and proactive Quality Analyst to join our Customer Service team. The Quality Analyst will monitor and evaluate customer interactions to ensure service quality and compliance with company standards, identify areas for improvement, and provide actionable feedback to enhance overall customer experience.Role &...

Role: Quality Analyst / Quality Lead For Analyst role - Min 3+ Years experience in Call Audits/ Chat Audits For Lead role - Min 9+ years exp in Call Audits/ Chat Audits Strong understanding on Performing ATA Reports, Preparing Dashboards, Voice+Chat Audits, Change Request , Problem Tickets, Service Requests. Shift: Rotational Shift WFO Location: Noida Both...