Quality Intern

1 week ago

Noida Sector Noida Uttar Pradesh, India IMTS INSTITUTE Full time ₹ 96,000 - ₹ 1,20,000 per year

Job Description:

We are looking for a detail-oriented and enthusiastic Call Quality Intern to join our team. The intern will assist in monitoring, evaluating, and analyzing customer service calls to ensure adherence to company standards and quality benchmarks. This role is ideal for individuals interested in quality assurance, process improvement, and customer experience management.

Key Responsibilities:

  • Listen to and evaluate recorded/live customer service calls against predefined quality parameters.
  • Document feedback and prepare quality reports for the team.
  • Assist in identifying areas of improvement in customer interactions and processes.
  • Support the Quality Assurance team in preparing training materials based on call evaluations.
  • Provide suggestions to enhance customer experience and service efficiency.
  • Maintain records of evaluations and ensure confidentiality of information.
  • Collaborate with the training and operations teams to ensure compliance with quality standards.

Requirements:

  • Currently pursuing a Bachelor's/Master's degree in Business Administration, Communication, or a related field.
  • Strong listening and analytical skills with attention to detail.
  • Good verbal and written communication skills.
  • Proficiency in MS Office (Excel, Word, PowerPoint).
  • Ability to work independently and manage time effectively.
  • Interest in customer service and quality management.

Benefits:

  • Hands-on exposure to call quality monitoring and process audits.
  • Opportunity to work closely with experienced QA and operations professionals.
  • Certificate of Internship upon successful completion.
  • Potential for full-time opportunity based on performance.

Job Type: Internship

Contract length: 6 months

Pay: ₹8, ₹10,000.00 per month

Benefits:

  • Flexible schedule
  • Leave encashment
  • Paid sick time

Work Location: In person

  • Quality Intern

    3 days ago

    Noida Sector 16, Noida, Uttar Pradesh, India IMTS INSTITUTE Full time

    We are looking for a detail-oriented and enthusiastic **Call Quality Intern** to join our team. The intern will assist in monitoring, evaluating, and analyzing customer service calls to ensure adherence to company standards and quality benchmarks. This role is ideal for individuals interested in quality assurance, process improvement, and customer experience...

  • Quality Intern

    19 hours ago

    Noida, Uttar Pradesh, India Khushali Ayurveda Full time

    **We are looking for a Quality Intern to monitor and assess the quality of client interactions. The role involves providing constructive feedback to improve performance and collaborating with managers to address challenges in the overall process.** This internship is ideal for someone passionate about quality assurance and eager to contribute to enhancing...

  • Call Quality Analyst-Intern

    4 days ago

    Noida Sector , Noida, Uttar Pradesh, India IMTS INSTITUTE Full time ₹ 96,000 - ₹ 1,20,000 per year

    Job Summary:We are looking for a Call Quality Intern to assist in monitoring, evaluating, and improving the quality of calls between our counselors and students/parents. The role involves listening to recorded calls, preparing feedback reports, and supporting the team in maintaining high communication standards.Key Responsibilities:Listen to recorded calls...

  • Social Media Intern

    2 weeks ago

    Noida, Uttar Pradesh, India Quality Zone Infotech Full time

    Intern Responsibilities: 1. Update All Social Media Channels 2. Research The Keywords And Post On Other Websites 3. Handle SEO And Digital Marketing 4. Chat With Different People On Social Media Sites 5. Content Writing For Website 6. Create Backlinks 7. Good Learning Skills 8. Positive Attitude **Job Types**: Full-time, Temporary, Internship,...

  • Quality Checker

    4 days ago

    Noida Sector , Noida, Uttar Pradesh, India Supersonic Marketing Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Hiring for Quality CheckerAbout the Role:We are looking for a Quality Checker for our textile export house dealing in bags, cushion covers, mats, and home furnishing lifestyle products. The candidate will ensure products meet quality standards before shipment.Responsibilities:Inspect fabrics, trims, and finished goods (bags, cushions, mats, etc.).Conduct...

  • International Sales Representative

    4 weeks ago

    Noida, India Assurance Quality Certification Full time

    Position: International Sales Representative Company: Assurance Quality Certification LLC (https://www.aqcworld.com/) Shift Type: Day Shift Location: Noida, Sector 2 · Lead Generation & Conversion: o Identify and qualify new business opportunities through channel partners. o Develop strategies to generate high-quality leads in target...

  • International Sales Representative

    3 weeks ago

    Noida, India Assurance Quality Certification Full time

    Position: International Sales RepresentativeCompany: Assurance Quality Certification LLC ( Type: Day ShiftLocation:   Noida, Sector 2·         Lead Generation & Conversion:o   Identify and qualify new business opportunities through channel partners.o   Develop strategies to generate high-quality leads in target markets.o    Track,...

  • International Sales Representative

    4 days ago

    Noida, Uttar Pradesh, India Assurance Quality Certification Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Position:International Sales RepresentativeCompany:Assurance Quality Certification LLC )Shift Type:Day ShiftLocation:Noida, Sector 2· Lead Generation & Conversion:o   Identify and qualify new business opportunities through channel partners.o   Develop strategies to generate high-quality leads in target markets.oTrack, analyze, and optimize lead...

  • Quality Executive

    4 days ago

    Noida Sector , Noida, Uttar Pradesh, India Colorplast Systems Pvt Ltd Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    Quality Executive (Printing & Packaging)Location: Noida, Sector 63Experience: 2–5 YearsSalary: ₹3–4 LPA (depending on interview & expertise)SummaryWe are seeking a Quality Executive with strong expertise in printing and packaging quality processes. In this role, you will be responsible for maintaining product standards, ensuring compliance, and driving...

  • International Sales Representative

    3 weeks ago

    Noida, India Assurance Quality Certification Full time

    Position: International Sales RepresentativeCompany: Assurance Quality Certification LLC (https://www.aqcworld.com/)Shift Type: Day ShiftLocation:  Noida, Sector 2·        Lead Generation & Conversion:o   Identify and qualify new business opportunities through channel partners.o   Develop strategies to generate high-quality leads in target...