Customer Service Executive(LULUMALL

7 days ago

Cochin, Kerala, India MARK AND ORION VENTURES PRIVATE LIMITED Full time

  • Welcome the Customer, Understand their requirements and Display the Products.

  • If the customer is intend to buy, Show the correct size , Color and explain the Benefits and features of the product.

  • Brief on the related products and Focus on Cross Selling.

  • Once Sale is closed, request the Showroom In charge/ Assistant charge to bill and Pack it Accordingly.

  • To hand over the product with the duly signed bill to the customer.

  • To inform the Showroom in charge/ Assistant Showroom In charge, if there is a Discrepancy in the Quantity,Size or any other mismatch in the products or on the bill.

  • Verify the incoming stock for any defects, and inform the Showroom In charge/ Assistant Showroom In charge to store the received items.

  • To inform the Showroom in charge/ Assistant Showroom in charge when there are customer Complaints.

  • Manage showroom in the absence of Showroom Incharge/ Assistant Showroom In charge.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 per month

Work Location: In person

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