Senior Executive Customer Service

3 days ago


Cochin, Kerala, India Manjilas Food Tech Pvt Ltd(Double Horse) Full time

We're seeking a Senior Customer Service Executive to join our team and lead customer service initiatives.

Prefered Female candidates who settled in Kochi .

Responsibilities:

  • Handle complex customer inquiries and resolve issues

  • Meet customer service standards and metrics

  • Collaborate with teams to resolve customer issues

  • Provide product knowledge and support to customers

Requirements:

  • 3-5 years of customer service experience

  • Excellent communication and leadership skills

  • Language proficiency - English,Hindi,Malayalam

Job Types: Full-time, Permanent

Pay: ₹25, ₹30,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person



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