Service Advisor

1 day ago

Cochin, Kerala, India SAI SERVICE PVT LTD Full time ₹ 3,00,000 - ₹ 4,50,000 per year
  • Ensure speedy maintenance and repair of vehicles through clear identification of customer's needs and accurate demanded repair understanding by using probing sheet.
  • Ensure vehicle cleanliness through use of vehicle protection materials (seat covers, floor mats etc.).
  • Provide clear cost estimates and keep customers informed of work progress.
  • Monitor the work progress and keep customers informed of changes in cost and completion times.
  • Ensure clear and precise service invoices that shows parts, labour and lubricant charges.
  • Promote Value Added Services to Customers.
  • Plan and act as per monthly tagets for the workshops.
  • Take all necessary actions to resolve customer complaints as per promised time.
  • Ensure all customer vehicles are clean and ready according to the promised delivery time.
  • Conduct Post-Service Follow-up after 3 days of vehicles delivery to check customers satisfaction.

Job Types: Full-time, Permanent

Pay: ₹12, ₹25,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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