Automotive Service Advisor

A Service Advisor acts as the crucial communication bridge between customers and automotive technicians, responsible for managing the entire vehicle service process from initial consultation to final delivery. Key duties include greeting customers, understanding and logging vehicle issues, explaining necessary repairs and costs to customers, coordinating...

Company DescriptionPopular Vehicles & Services Ltd, established over seventy years ago as a family-run automobile spare part store, has evolved into a multi-dimensional enterprise with a network of over 200 units across the country. Starting from the first Maruti dealership in Kerala in 1984, we now bring international luxury brands like Jaguar, Range Rover,...

Duties in GeneralResponsible for reliable & comprehensive After Sales service is offered to all customers at all time. Always advise & consult customers on service needs and explains the performed work to ensure highest customer satisfaction.Required QualificationsBE / Diploma in Automobile with at least 3 years of working experience as a Service...

ResponsibilitiesCustomer service: Greet customers, answer questions, and handle complaintsCommunication: Listen to customers, document their concerns, and relay them to the technical teamTechnical support: Consult with mechanics about repairs, alternatives, and costsScheduling: Schedule appointments, drop-offs, and pick-upsSales: Recommend additional...

Job description:Greet customers when they arrive at the parts and service center and direct them to an available mechanicConsult with mechanics about necessary repairs and possible alternatives to expensive workProvide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part optionsAnswer questions about...

We are hiring for Service Advisor for Kumbalam location, Experience 3+ yearsPreferred Automobile industry work experience mandatory also preferred candidates from Ernakulam regionSalary as per industry standards..Job Type: Full-timePay: ₹20, ₹25,000.00 per monthBenefits:Health insuranceProvident FundWork Location: In person

If you are interested, share your updated CV to or to Job Summary:The Service Advisor acts as the primary point of contact for customers in the service department, ensuring a smooth and efficient service process. This role involves understanding customer concerns, explaining services, coordinating with technicians, and ensuring customer satisfaction.Key...

We are looking for experienced Service AdvisorsMinimum 1 year of experienceLooking for Ambattukavu (Aluva) LocationGreet customers when they arrive at the Service Center and make them comfortableAscertains vehicle problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test...

Job Summary:The Body Shop Service Advisor acts as the primary point of contact between customers and the workshop. They are responsible for understanding customer needs, preparing repair estimates, coordinating repair jobs with technicians, and ensuring timely vehicle delivery while maintaining customer satisfaction.Key Responsibilities:Greet customers and...

Key Responsibilities:1. Customer Handling & CommunicationGreet customers promptly and courteously at the service reception.Understand customer complaints, requirements, and record details accurately.Prepare job cards with complete information, ensuring clarity on customer concerns.Explain estimates, repair details, and timelines to customers.Provide regular...