
Service Executive/Advisor
5 days ago
Responsibilities and Duties
- Extending courteous reception to customers
- Establish the complaints in the vehicle after a road test
- Explain the cost of repairs to clarify the chargeable and free of cost jobs carried out
- Ensure vehicle is delivered to the satisfaction of the customer
- Collect post service feedback and carry out any corrective measures if Required
- Advance service booking based on existing workshop load and available Resources
- Educate the customer on do's & don'ts, general maintenance practices and regular service schedule for the vehicle
- Inform the customer on the 'value added services' available through the workshop
Required Experience and Qualifications
- 2+ Year experienced in Automotive Service Advisor role.
- Qualification: Diploma in Automobile / Mechanical or ITI
Job Type: Full-time
Pay: Up to ₹20,000.00 per month
Benefits:
- Commuter assistance
- Health insurance
- Leave encashment
- Provident Fund
Work Location: In person
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