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Service Advisor

2 weeks ago

Cochin, Kerala, India Autobahn Mobility Private Limited ( Autobahn Mahindra) Full time ₹ 1,80,000 - ₹ 3,50,000 per year

Responsibilities and Duties

  • Extending courteous reception to customers
  • Establish the complaints in the vehicle after a road test
  • Explain the cost of repairs to clarify the chargeable and free of cost jobs carried out
  • Ensure vehicle is delivered to the satisfaction of the customer
  • Collect post service feedback and carry out any corrective measures if Required
  • Advance service booking based on existing workshop load and available Resources
  • Educate the customer on do's & don'ts, general maintenance practices and regular service schedule for the vehicle
  • Inform the customer on the 'value added services' available through the workshop

Required Experience and Qualifications

2+ Year experienced in Automotive Service Advisor role.

Preferred candidates from Automobile industry.

Qualification: Diploma in Automobile / Mechanical or ITI

Job Types: Full-time, Permanent

Pay: ₹18, ₹35,000.00 per month

Benefits:

  • Health insurance
  • Leave encashment
  • Provident Fund

Work Location: In person