Customer Relationship Manager

1 day ago


Mumbai, Maharashtra, India West Avenue realty Full time ₹ 3,60,000 - ₹ 4,80,000 per year

About the Role

We are seeking a qualified and result-oriented CRM Manager with 5+ years of experience in real estate customer relationship management. The ideal candidate will manage post-sales operations, documentation, collections, and handovers, ensuring a seamless and professional customer experience.

Key Responsibilities

  • Manage new bookings, documentation, and CRM systems.
  • Generate demand letters, receipts, ledgers, and MIS reports.
  • Coordinate with Legal, Accounts, and Site teams for agreement registrations, reconciliations, and NOCs.
  • Handle customer queries and support during agreement execution and handover stages.
  • Manage payment collections, defaults, and recovery processes.
  • Oversee flat/shop handovers with quality checks and compliance.
  • Ensure post-sales support and complete documentation till possession.

Requirements

  • Minimum 5+ years of experience in CRM (Real Estate industry preferred).
  • Strong knowledge of post-sales documentation, agreements, collections, and compliance.
  • Excellent customer handling, coordination, and communication skills.
  • Proficiency in CRM software / ERP (SAP/Farvision preferred).
  • Ability to handle multiple projects and stakeholders effectively.

What We Offer

  • Competitive salary package
  • Professional growth in a reputed real estate firm
  • Dynamic and collaborative work culture

Job Types: Full-time, Permanent

Pay: ₹30, ₹40,000.00 per month

Language:

  • English (Preferred)

Work Location: In person

Speak with the employer



  • Mumbai, Maharashtra, India Livedecor Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionLivedecor is a design and architecture consultancy based in Mumbai, with studios in Pune and New Delhi. For over 15 years, Livedecor has been transforming living, working, and recreational spaces through innovative design solutions. They serve residential, commercial, workplace, health, retail, and hospitality customers, as well as provide...


  • Mumbai, Maharashtra, India Swingtel Communications Private Limited Full time ₹ 8,40,000 - ₹ 12,00,000 per year

    About the Role:We are looking for a Customer Relationship Manager to strengthen client relationships, ensure customer satisfaction, and drive business growth.Key Responsibilities:Build and maintain strong, long-term client relationships.Serve as the primary point of contact for customer queries and support.Understand client needs and provide tailored...


  • Mumbai, Maharashtra, India Shobha Shringar Jewellers Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description: Manage customer database, build client relationships, execute CRM campaigns, handle queries, analyze data, and drive customer loyalty for a leading luxury jewellery brand.


  • Mumbai, Maharashtra, India Credefine Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Company DescriptionCredefine envisions fostering transparency in real estate transactions and empowering businesses through comprehensive services. We strive to provide an environment where advanced analytics offer valuable insights, enabling strategic decisions. Our mission is to revolutionize the commercial real estate industry by combining cutting-edge...


  • Navi Mumbai, Maharashtra, India Shunya Tattva Management Consultants Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    Job Title: Customer Relationship Executive InsuranceLocation: Vashi, Navi MumbaiSalary: 1.75 LPA – 4 LPA (Fixed + Incentives)Experience: 0 – 7 years (Freshers & Experienced can apply)Age Limit: Up to 32 yearsEducation: Graduation (Mandatory)Job Description:We are hiring Customer Relationship Executives for our Insurance company based in Vashi. This role...


  • Navi Mumbai, Maharashtra, India Career Arena Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job Title: Customer Relationship ManagerLocation: Vashi, Navi Mumbai (Work from Office)Working Days: Monday to Friday Shift Timings: Flexible (Day Shift)Job Type: Full-Time (Work from Office)Salary Range:Package: upto 30k (Fixed) + Performance-Based IncentivesEducation Qualification: GraduateExperience Required: 0-2 Year in Sales / Tele Sales / Banking /...


  • Mumbai, Maharashtra, India SDP & Associates Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Key Responsibilities:Act as the main point of contact for customers.Handle customer queries, complaints, and feedback professionally.Develop and maintain strong client relationships to encourage repeat business.Coordinate with internal teams to ensure smooth service delivery.Maintain accurate records of customer interactions and transactions.Identify...


  • Mumbai, Maharashtra, India Broadcast Audience Research Council (BARC) Full time ₹ 1,20,000 - ₹ 3,60,000 per year

    Job Summary:We are seeking a dynamic and articulate Virtual Relationship Manager (VRM) with strong data comprehension and interpersonal communication skills to engage with households. The VRM will review customer/panelist data in advance, draw insights, and conduct meaningful conversations that reflect a deep understanding of the customers profile and...


  • Mumbai, Maharashtra, India TekPillar Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description Job Detail Job ID: 117720 Career Level: Manager / Senior Manager Experience: 2 Years Industry: BFSI Qualifications: Bachelor Degree We are hiring Customer Relationship Managers in Siliguri who are passionate about meeting people, achieving targets, and growing in the sales and financial services industry. If you have experience in...


  • Mumbai, Maharashtra, India E nirmaan Full time ₹ 2,40,000 per year

    Project coordination/Client relation/Customer ManagementNeed excellent english communicationBudget ; upto 20kJob Types: Full-time, PermanentPay: ₹15, ₹20,000.00 per monthBenefits:Flexible scheduleHealth insuranceProvident FundEducation:Bachelor's (Required)Experience:Client relationship: 1 year (Required)Language:English (Required)Location:Mumbai,...