
Customer Relationship Manager
20 hours ago
About the Role:
We are looking for a Customer Relationship Manager to strengthen client relationships, ensure customer satisfaction, and drive business growth.
Key Responsibilities:
- Build and maintain strong, long-term client relationships.
- Serve as the primary point of contact for customer queries and support.
- Understand client needs and provide tailored solutions.
- Coordinate with internal teams to deliver seamless service.
- Identify opportunities for upselling and cross-selling.
- Track client feedback and prepare account performance reports.
Requirements:
- Bachelor's degree in Business, Marketing, or related field.
- Proven experience in customer relationship/account management.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and customer-first mindset.
Job Types: Full-time, Permanent
Pay: ₹400, ₹600,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Application Question(s):
- Current CTC
- Expected CTC
Work Location: In person
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