Customer Relationship Manager
15 hours ago
Job Description: We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction. To be successful as a customer relationship manager, you should possess excellent communication skills and maintain the core values of the organization. You will conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on areas of complaint. Ultimately, an outstanding customer relationship manager will work closely with sales and accounts managers to ensure that all staff preserves relationships with clients. Customer Relationship Manager Responsibilities:
• Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Meeting with managers in the organization to plan strategically.
• Expanding the customer base by upselling and cross-selling.
• Understanding key customer individual needs and addressing these.
• Conducting business reviews using CRM programs.
• Knowing your competition and strategizing accordingly. Customer Relationship Manager Requirements:
• A bachelor's degree in administration or a related field.
• A minimum of 3 years' experience.
• Excellent interpersonal and communication skills.
• Proficient in all Microsoft applications.
• Superior product knowledge.
• A team player with leadership skills.
• Maintain a positive attitude focused on customer satisfaction
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Customer Relationship Manager
3 days ago
Mumbai, Maharashtra, India Kalki Fashion Full timeJob Title: Customer Relationship ManagerLocation: Kalki Fashion Santacruz, MumbaiDepartment: Retail / Client ExperienceReports To: Store ManagerJob Overview:As a Customer Relationship Manager (CRM) at Kalki Fashion, you will be responsible for nurturing strong relationships with clients and ensuring a seamless, personalized shopping journey. You will manage...
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Customer Relationship Manager
1 week ago
Mumbai, Maharashtra, India Neuraleap Technologies Group Full timeCustomer Success Manager (Primary title: Customer Success Manager)Industry & Sector: AI-powered enterprise software and B2B SaaS technology — delivering customer-facing solutions that drive adoption, retention and revenue growth across enterprise accounts. This role is on-site in India and sits at the intersection of account management, post-sales customer...
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Customer Relationship Management Manager
2 weeks ago
Mumbai, Maharashtra, India Gush Beauty Full time ₹ 21,00,000 - ₹ 42,00,000 per yearCompany DescriptionGush Beauty is a clean and fuss-free beauty brand focused on delivering high-quality, innovative products that simplify your beauty routine. Our mission is to eliminate the confusion around skincare by creating easy-to-use, effective beauty solutions. At Gush, we are dedicated to celebrating and supporting your natural beauty so you can...
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Customer Relationship Manager
1 week ago
Navi Mumbai, Maharashtra, India Dhirendra Group Full timeCustomer Relationship Officer Navi Mumbai, MH Job Description: Manager (min 5 yrs) Executive Experience (0-3 Years) or Freshers Marketing professionals (Sales support from Agri/Soya domain) oversee many aspects of a campaign throughout the entire lifespan of a product, service, or idea. As such executives are likely to have a great deal of responsibility...
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Customer Relationship Manager
4 days ago
Mumbai, Maharashtra, India The House of Abhinandan Lodha Full timePurpose of the RoleAs a Customer Experience Manager (CEM), you are the face of HoABL to our customers a strategic partner who balances empathy with execution, and service with sales. Youll own the relationship across a portfolio of ~250 high-value customers, contributing to 120 Cr in collections and 30 Cr in new business generation annually.Key...
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Customer Relationship Manager
2 weeks ago
Mumbai, Maharashtra, India Back2study Full time ₹ 2,50,000 - ₹ 4,50,000 per yearCustomer Relationship Manager (Key Accounts Manager) – BPO / Education ConsultingLocation:Chembur, Mumbai (Work from Office)Working Hours:Monday to Saturday, 2:00 PM – 11:00 PMExperience:Minimum 2 years in a BPO or sales environmentCompensation:Up to ₹4,50,000 per annum + attractive commissions and performance bonusesAbout the RoleWe are seeking an...
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Customer Relationship Manager
1 week ago
Mumbai, Maharashtra, India Zigsaw Full timeJob Description No. of Vacancy: 1 Location: Mumbai Experience Required: 03 years Plus Joining Period: immediately or within 1 month Job Description:We are looking for an experienced customer relationship manager to be responsible for engaging withkey customers by building and preserving trusting relationships. The customer relationship manager willconstantly...
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Customer Relationship Manager
2 days ago
Mumbai, Maharashtra, India ARC Suzuki Full timeOversee all aspects of a company's customer relationship management (CRM) platformCollaborate with different teams to ensure the CRM system works seamlessly for all aspects of the companyEnsure the CRM system provides an effective sales funnel and efficient sales processDevelop and implement marketing techniques that will drive new customers to the...
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Customer Relationship Manager
2 days ago
Mumbai, Maharashtra, India PMV Groups Full timeCRM ExecutiveLocation: Andheri eastIndustry: Gems and JewelsRoles & Responsibilities:Manage and update customer database with accuracy.Handle client inquiries, complaints, and service requests effectively.Follow up with customers to drive repeat sales and strengthen relationships.Coordinate with sales and operations teams for smooth order processing and...
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Customer Relationship Manager
20 hours ago
Mumbai, Maharashtra, India Living Liquidz Full timeRole Overview / Purpose of the RoleThe Customer Relationship Manager (CRM) Call Centre will be responsible for managing and enhancing customer engagement through inbound and outbound calling operations. The role focuses on driving tele-sales performance, improving customer satisfaction, managing escalations, and ensuring adherence to service quality and...