
Customer Relationship Manager
5 days ago
Key Responsibilities:
- Act as the main point of contact for customers.
- Handle customer queries, complaints, and feedback professionally.
- Develop and maintain strong client relationships to encourage repeat business.
- Coordinate with internal teams to ensure smooth service delivery.
- Maintain accurate records of customer interactions and transactions.
- Identify opportunities to upsell or cross-sell products/services.
Required Skills:
- Excellent communication and interpersonal skills.
- Problem-solving abilities and customer-focused mindset.
- Organizational and time management skills.
- Proficiency in CRM software and Microsoft Office.
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field (preferred).
- Prior experience in customer service or client-facing roles is advantageous.
Job Types: Full-time, Permanent
Pay: ₹20, ₹30,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Language:
- English (Required)
Work Location: In person
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