Central Operations Head

13 hours ago

Bengaluru, Karnataka, India Cent AI Full time ₹ 15,00,000 - ₹ 30,00,000 per year

Role: Central Operations Head (CentAI Preventive Diagnostics)

Location:
Bengaluru

About CentAI

CentAI is India's first full stack preventive diagnostics company focused on early detection before symptoms. Our AI powered multimodal platform integrates over 100 biomarkers, full body MRI, ultra low dose CT, DEXA, and ECG to detect more than 200 conditions including cancers, cardiovascular, metabolic, and neurological diseases. CentAI aims to become the gold standard in detection accuracy, trust, and preventive health technology.

Role Overview

The Central Operations Head will lead end to end service delivery across all CentAI centers and partner labs. This role is responsible for ensuring that every customer journey, from booking to scan to report, is smooth, reliable, and clinically precise. You will drive operational excellence, customer experience, process automation, and partner performance while building scalable systems for expansion.

You will also lead the launch and operations of new CentAI centers across cities, setting up teams, processes, and quality standards that define the CentAI experience. This is a leadership role requiring a mix of strategic planning, execution rigor, and a deep obsession with service delivery and customer experience.

Key Responsibilities

  • Oversee the complete post booking journey including scheduling, scanning, reporting, and doctor consultations
  • Drive operational excellence across centers and partner labs through strong process design and execution
  • Build and lead the operations organization, including center managers, partner coordinators, and quality teams
  • Design and implement systems for workflow automation, reporting, and SLA tracking
  • Own center launch readiness and operational setup including site selection, staffing, and process activation
  • Ensure a consistent and high quality consumer experience across all centers and touchpoints
  • Collaborate closely with clinical, product, and technology teams to align operations with clinical accuracy and system efficiency
  • Establish and monitor key metrics for performance, turnaround time, satisfaction, and compliance
  • Identify process bottlenecks and drive continuous improvement initiatives across functions
  • Manage relationships and performance of external partners, labs, and vendors
  • Ensure adherence to safety, quality, and regulatory standards across all operational activities

Ideal Background

  • 8 to 12 years of experience in operations, service delivery, or fulfillment in healthcare, diagnostics, hospitality, or consumer services
  • Proven track record of managing multi city operations or customer fulfillment networks
  • Strong understanding of process design, workflow automation, and partner management
  • Experience in scaling new centers, stores, or facilities from ground up preferred
  • Analytical, structured, and data driven with strong execution orientation
  • Excellent leadership and people management skills
  • Deep focus on consumer experience, quality, and reliability

Why Join CentAI

  • Lead the operations backbone of a category defining healthtech company
  • Build and scale India's most advanced preventive diagnostics network
  • Work at the intersection of healthcare, AI, and service excellence
  • Own end to end delivery of a product that impacts lives at scale

  • Central Operations Executive

    1 week ago

    Bengaluru, Karnataka, India TruEstate Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Role- Central Operations ExecutiveLocation: Bangalore (On-site)Type: TrainingDuration: 06 MonthsStart Date: Immediate JoinSalary Type: PaidCompany DescriptionTruEstate is a comprehensive, data-driven tech platform designed for real estate investors to evaluate, buy, manage, and sell residential properties. We emphasize 100% trust and transparency in our...

  • Guardium Operations Engineer/Database Security Engineer

    6 days ago

    Bengaluru, Karnataka, India Central Business Solutions Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    Job description for Guardium:The Enterprise Technology and Services division is looking for L3 support in the Guardium Operations team. The individual will be a member of a global distributed DBA/Guardium team in Bangalore that provides 24x7 firm wide support for Guardium, and work in a position that will allow her/him to fully experience all aspects of...

  • Head of Operations

    1 week ago

    Bengaluru, Karnataka, India Royal Brothers Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About Royal BrothersRoyal Brothers is India's first and largest bike rental company, revolutionizing urban mobility since 2015. With operations across multiple cities, our mission is to make intercity and intracity travel accessible, affordable, and hassle-free. We are driven by the vision of creating a connected ecosystem where every individual has the...

  • Head of Product Operations

    6 days ago

    Bengaluru, Karnataka, India t3 Strategic Partners Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Head of Product Operations & SupportLocation: Bengaluru , Chennai , Kochi , TrivandrumType: PermanentReports To: Chief Customer OfficerStart Date: Immediate (EARLY JOINERS WHO CAN JOIN IN 30 DAYS)CANDIDATES WHO HAVE EXPERIENCE IN PRODUCT COMPANY. (PERSON WHO HAVE RICH EXPERIENCE IN APPLICATION SUPPORT/OPERATIONS)THIS IS A DEPARMENT HEAD ROLERole OverviewWe...

  • Central Operations Manager

    4 days ago

    Bengaluru, Karnataka, India JustVend Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Summary:The Central Warehouse Operations Manager is responsible for overseeing and optimizing warehouse operations across multiple cities. This role ensures smooth inventory management, efficient product onboarding, and adherence to company-defined Key Performance Indicators (KPIs). The ideal candidate will serve as a strategic and operational leader,...

  • Operations and Manufacturing Head

    1 week ago

    Bengaluru, Karnataka, India GloDesi Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Head of Operations Manufacturing & Supplier Managementwww. Company OverviewGlodesi Technologies is India's premier global sourcing and precision manufacturing hub focused on mechanical and electro-mechanical parts and assemblies for critical applications in sectors including aerospace, defense, and medical equipment.We pride ourselves on delivering...

  • Head of Operations

    1 week ago

    Bengaluru, Karnataka, India Arthan Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    A leading education research and solutions organisation dedicated to transforming learning outcomes through innovative, evidence-based interventions, is looking for an Operational Head for its flagship personalised Adaptive Learning (PAL) platform that has revolutionised mathematics and language learning for millions of students across India.Job Title:...

  • Head Sales Operations

    1 week ago

    Bengaluru, Karnataka, India Provision Consulting Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Hiring Operation Head for Electrical / Building Material company. Min 20 years exp in Office operations. Hiring good sincere person with long term stability. Immediate joiner is preferred. Pls share CV on Required Candidate profileNo. of opening - 1Location - Bangalore Company - Electrical and Building material Position - Business Head

  • Head of Operations

    14 hours ago

    Bengaluru, Karnataka, India Classic Search Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Role & responsibilitiesOversee day-to-day non-academic operations across both campuses.Coordinate facilities, security, housekeeping, transport, and vendor management.Ensure compliance with safety, health, and government regulations.Prepare and manage budgets, resource allocation, and operational plans.Collaborate with school leadership to support strategic...

  • Head - Engineering Operations

    1 week ago

    Bengaluru, Karnataka, India IBS Software Services Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    We are seeking a dynamic and strategic Head of Engineering Operations to lead the operational excellence of our engineering division. As the Head of Engineering Operations, you will be responsible for the seamless management, optimization, and scaling of all engineering activities within the organization. This leadership role is critical to ensuring that our...