Central Operations Manager

7 hours ago

Bengaluru, Karnataka, India Ather Energy Full time ₹ 4,00,000 - ₹ 20,00,000 per year

Vertical: Business

Department: Central Ops

Division: Sales

Unique Role: Central Operations Manager

Operational Responsibilities

  • Develop and drive process improvements for sales processes and RP management
  • Scheduling of zonal wholesales for vehicles based on production plan and sales plan.
  • Monitor and maintain optimum inventory levels at RDCs and plan replenishment.
  • Managing dealer receivables and payables for sales.
  • Drive all processes and ensure adherence for smooth fulfillment of orders.
  • Manage and review all data required for effective wholesales planning like stock levels and consumption trends..
  • Manage vendors for outsourced processes through KPI tracking and periodic reviews.

Cross-functional Responsibilities

  • Coordinate with logistics and central planning for order scheduling and dispatch planning
  • Identify fulfillment process challenges, resolve issues and drive improvements with relevant stakeholders.
  • Work with transformation teams to develop robust systems for central ops processes.
  • Work on swimlane projects to enhance RP and channel efficiency.

Team Responsibilities

  • Monitor and guide team members for order management and daily fulfilment operations
  • Guide and train team members on new process adoption.

Domain Skills

Wholesale order management & planning

Finance Reconciliation

Understanding of retail business model

Operations Management

Vendor Management

Tools/Methods/Equipment:

Excel/G sheets

JIRA

Salesforce

SAP

Qilk Sense

Experience : 6-10 Years

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