Sr. CS Events

Company:
 The Think Tank Entertainment

Location:
 Oshiwara, Andheri West, Mumbai

Experience Level:
 2–4 years (Primarily Events Industry)

Compensation:
 Competitive; as per industry standards for the right talent

About Us

The Think Tank Entertainment is a Mumbai-based Events & Advertising agency specializing in Go-To-Market strategies, brand activations, and 360° event solutions
. We partner with leading brands—especially in 
Real Estate, FMCG, Lifestyle, and Corporate sectors
—to create high-impact launches, CP meets, success celebrations, and integrated BTL + ATL campaigns.

As we scale our events vertical, we're looking for a 
dynamic and sharp Event Client Servicing professional
 who thrives in a fast-paced, creative, and highly operational environment.

Role Overview

As an Event Client Servicing Executive / Sr. Executive
, you will be responsible for managing 
end-to-end client mandates
—from 
conceptualization to execution
. This role demands a 
strategic thinker with creative acumen, operational expertise, and people management skills
 to deliver seamless events aligned with client objectives.

Key Responsibilities

• Act as the 
  primary point of contact
   for clients across event mandates.
• Work with leadership to 
  conceptualize, strategize, and design event experiences
   aligned with client goals.
• Develop impactful 
  event presentations and pitch decks
   for meetings.
• Drive 
  end-to-end event management
  : planning, production, execution, on-ground operations, and closure.
• Manage and negotiate with a 
  network of vendors
   across event requirements.
• Provide strong 
  production knowledge and practical execution inputs
   basis scale, budgets, and objectives.
• Oversee 
  event site operations
  , ensuring smooth execution, vendor coordination, and problem-solving under pressure.
• Collaborate with internal design, creative, and production teams to bring 
  themes, ideas, and concepts
   to life.
• Ensure 
  client servicing excellence
  , timely reporting, and strong relationship management.
• Manage 
  multiple projects simultaneously
  , balancing strategy with on-ground execution.
• Lead teams and vendors on-site with strong 
  people management and firefighting skills
   when required.

Desired Skills & Attributes

• Strong 
  conceptual thinking
   with a creative + strategic mindset.
• Excellent 
  communication & presentation skills
  .
• Hands-on with 
  vendor management, negotiations, and production knowledge
  .
• A go-getter with the ability to 
  multi-task and perform under pressure
  .
• On-ground leadership
  : ability to "hold fort" during live events.
• Strong 
  client engagement & relationship management
   abilities.
• Passionate about events with a 
  solution-oriented and practical approach
  .
• Team player with the ability to inspire and manage cross-functional teams.

Eligibility & Experience

• Experience:
   2–4 years in the Events/Experiential Marketing industry.
• Proven track record of handling 
  end-to-end event management
  .
• Strong portfolio of 
  vendor relationships
   and on-ground execution knowledge.
• Prior experience in 
  Real Estate events
   will be a plus.

Why Join Us?

• Opportunity to work with 
  leading brands across industries
  , especially in Real Estate.
• Be part of a 
  fast-growing, creative, and strategy-led agency
  .
• Exposure to 
  end-to-end event mandates
  —from strategy to execution.
• Competitive salary packages aligned with industry standards.
• Work in a 
  dynamic, collaborative, and idea-driven culture
  .

Do share your CV with past credentials and work done in the Events Industry with any specific case study that highlights your end to end management for any mid to large scale event.

Mon-Sat, 10am to 7pm

Work From Office