Admission Counsellor

6 days ago

Remote, India VAIDHYA GROUP Full time ₹ 11,111 - ₹ 4,36,586 per year

Key Responsibilities

  • Student Recruitment & Advising:
  • Manage a pipeline of prospective students, responding to inquiries via phone, email, video conference, and live chat in a timely and professional manner.
  • Conduct virtual consultations to understand prospective students' career aspirations and educational needs, and recommend appropriate academic programs.
  • Provide comprehensive information regarding curriculum, admission requirements, tuition, financial aid options, and student services.
  • Proactively follow up with applicants to ensure they successfully complete all stages of the admissions process.
  • Application Management:
  • Guide applicants through the online application process, assisting with any technical or procedural questions.
  • Review and evaluate admission applications, transcripts, and supporting documents to determine eligibility.
  • Maintain accurate and detailed records of all student interactions and application statuses in the CRM (Customer Relationship Management) system (e.g., Salesforce, Slate).
  • Virtual Outreach & Events:
  • Represent the institution by hosting and participating in virtual information sessions, webinars, and online open houses.
  • Collaborate with the marketing team to develop and execute virtual recruitment strategies and email campaigns.
  • Team Collaboration:
  • Work closely with other remote team members and departments, including Financial Aid, Academic Advising, and the Registrar's Office, to ensure a seamless student onboarding experience.
  • Participate in regular virtual team meetings, training sessions, and professional development opportunities.
  • Provide feedback to leadership on recruitment trends, applicant concerns, and process improvement opportunities.

Qualifications and Skills

Required:

  • Bachelor's degree from an accredited institution.
  • 2+ years of experience in admissions, recruitment, academic advising, student services, or a related field (e.g., consultative sales).
  • Exceptional verbal and written communication skills, with the ability to connect with a diverse student population.
  • Strong interpersonal skills and a genuine passion for helping students succeed.
  • Excellent organizational and time-management skills, with the ability to manage multiple priorities in a fast-paced environment.
  • Proven ability to work independently and be self-motivated in a remote setting.
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.

Preferred:

  • Master's degree in a relevant field.
  • Experience working specifically with online or adult learners.
  • Familiarity with financial aid processes (FAFSA, scholarships, loans).
  • Experience using CRM systems like Slate, Salesforce, or similar platforms.
  • Experience conducting virtual presentations and webinars.

Technical Requirements for Remote Work

  • A private, quiet, and distraction-free home office environment.
  • A reliable, high-speed internet connection with sufficient bandwidth to support video conferencing and cloud-based applications.
  • A modern computer and a high-quality webcam and headset.

What We Offer

  • Competitive salary and benefits package (Health, Dental, Vision).
  • [Optional: Performance-based bonuses or incentives].
  • A comprehensive remote onboarding and training program.
  • Opportunities for professional growth and development.
  • A collaborative and supportive virtual team culture.
  • The flexibility and convenience of a fully remote position.

Job Types: Full-time, Permanent, Fresher, Internship, Freelance

Pay: ₹11, ₹36,586.61 per month

Benefits:

  • Flexible schedule
  • Work from home

Work Location: Remote

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