Admission Counselor
1 week ago
Admission Counsellor – Roles & Responsibilities
Key Roles:
- Act as the first point of contact for prospective students and parents.
- Understand the course offerings, career outcomes, and admission process in detail.
- Guide and convert leads into enrolled students through effective counselling.
Responsibilities:
- Lead Management & Follow-up:
- Handle incoming calls, emails, and walk-ins related to admissions.
- Follow up on inquiries through phone, WhatsApp, and email to convert them.
- Student Counselling:
- Understand student interests and career goals to suggest the right program.
- Provide clear information about courses, fees, eligibility, and placements.
- Sales & Target Achievement:
- Meet daily/weekly/monthly enrollment targets.
- Maintain a conversion ratio as per company expectations.
- Database & CRM Handling:
- Maintain accurate records of calls, leads, follow-ups, and conversions.
- Update the CRM system regularly.
- Coordination:
- Coordinate with academic and marketing teams for admissions-related updates.
- Assist students with admission formalities, fee payment, and onboarding.
- Feedback Collection:
- Gather student/parent feedback to improve the counselling process.
- Share suggestions for improving marketing or course positioning.
Job Type: Full-time
Pay: ₹11, ₹20,000.00 per month
Work Location: Remote
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