Area Relationship Executive

2 weeks ago

Ahmedabad, Gujarat, India Getnaukri Full time ₹ 3,00,000 - ₹ 4,00,000 per year

Conduct marketing surveys and gather market insights to drive sales and improve customer experience.

  • Visit residential societies and local areas to promote BigBasket's subscription model and acquire new customers.
  • Handle customer interactions in the market, addressing inquiries, resolving issues, and ensuring satisfaction.
  • Drive subscription model sales by educating potential customers on the benefits of subscribing to BigBasket's services.
  • Build and maintain strong relationships with customers and local stakeholders to ensure continued business growth.
  • Coordinate with internal teams (Operations, Marketing, etc.) to support field operations and marketing activities.
  • Maintain and update customer and sales data, performance trackers, and reports using Excel/Google Sheets.
  • Provide feedback and insights to the management team to enhance customer handling and sales strategies.

Required Skills & Qualifications:

  • Strong communication skills and ability to build relationships with customers and local communities.
  • Proficiency in Excel (formulas, data tracking, and reporting).
  • Experience in sales or customer-facing roles, especially in field marketing or subscription models.
  • Good understanding of local markets and the ability to engage with diverse customer segments.
  • Fresher candidates welcome, with an interest in field sales, marketing surveys, and customer handling.
  • Self-motivated, proactive, and able to manage fieldwork independently.

Additional Requirements:

  • Traveling: Regular local travel required for market visits, surveys, and customer interactions.
  • Own Two-Wheeler: Required for field visits.

Job Type: Full-time

Pay: Up to ₹400,000.00 per year

Benefits:

  • Health insurance
  • Paid time off

Ability to Relocate:

  • Ahmedabad, Gujarat: Relocate before starting work (Preferred)

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