Area Manager

1 day ago

Ahmedabad, Gujarat, India Bajaj Finserv Lending Ltd Full time ₹ 5,00,000 - ₹ 15,00,000 per year
Job Description

JOB DESCRIPTION Job Purpose

This position is open with Bajaj Finance Ltd.

Duties and Responsibilities

To achieve collection targets assigned to the territory by meeting collection targets for the states or region assigned.

  • Meeting the Target on Cost of Collections. Ensuring meeting PI Targets within cost limit specified.
  • Ensuring legal guidelines are complied with for the entire collection structure in letter and spirit.
  • Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force.
  • Ensure adherence to the Code of Conduct.
  • Continuously monitor collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities.
  • Keeping the write-off percentage within risk pricing.
  • Control portfolio in terms of bucket flows.
  • Handle customer issue escalations.
  • Provide feedback on credit policy based on market conditions.
  • Approve waivers on PI as per delegation matrix.
  • Ensure documented feedback and action taken on all cases in soft buckets.
  • Ensure adequate Feet on Street availability area-wise / bucket-wise / segment-wise.
  • Manage and put in place a support mechanism for legal / police issues.
  • Ensure audit queries are complied with, ensuring corrective and preventive action.
  • Manage productivity by fixing productivity parameters for DMA / Agencies / collection executives, monitoring performance against set parameters, and conducting daily reviews with Area Managers and monthly reviews with Collection Officers.
  • Recruitment of collection officers / area managers.
  • Constant evaluation of collection officers/area managers.
Required Qualifications and Experience
  • People Management skills
  • Excellent communication skills
  • Negotiation Skills
  • Strong bias for action & driving results in a high-performance environment.
  • Demonstrated ability to lead from the front.
  • Excellent relationship skills
  • Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.
  • Exceptionally high motivational levels and needs to be a self-starter
  • Working knowledge of computers.
Locations - BASIC SECTION Job Level

GB04

Job Title

Area Manager - Equipment Finance, Equipment Finance Collections, Equipment Finance Collections

Job Location
  • Country: India
  • State: GUJARAT
  • Region: West
  • City: Ahmedabad
  • Location Name: Ahmedabad
  • Tier: Tier 1

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