CSE-UK Shift

5 days ago


Mohali, Punjab, India Zouma Full time ₹ 3,60,000 - ₹ 5,40,000 per year

Write

Job Title: B2B Communication & Process Specialist (UK Process)

Location: Mohali

Employment Type: Full-time

About Us:

At Zouma Consulting, we believe strong communication is the foundation of every successful business partnership. We are looking for a driven professional to join our team and strengthen our B2B processes with expertise, clarity, and strategic thinking.

Role Overview:

We are on the hunt for a highly skilled communicator with proven experience in handling B2B processes. The ideal candidate will bring strong professional communication abilities, excellent client-handling skills, and the maturity to work across teams and senior stakeholders.

Key Responsibilities:

  • Manage and streamline B2B communication across clients and internal teams.
  • Build and maintain professional relationships with partners and stakeholders.
  • Support business processes with timely coordination and clear reporting.
  • Ensure smooth project flow through effective communication and follow-ups.
  • Collaborate with senior management on strategy and execution.

Requirements:

  • Strong communication and interpersonal skills (verbal & written).
  • Proven experience in a B2B process (3–6 years preferred).
  • Ability to remain calm, rational, and professional in high-pressure situations.
  • Good problem-solving and organizational skills.
  • Ability to manage multiple tasks and priorities effectively.

Shift & Working Days:

  • UK Process timings: 10:30 AM – 7:30 PM IST
  • 5 days working + 2 alternate Saturdays

Why Join Us?

  • Opportunity to work in a dynamic and growing organization.
  • Direct exposure to client communication and strategic processes.
  • A collaborative, supportive, and professional work environment.

How to Apply:

Please share your updated resume with us at [].

Job Types: Full-time, Permanent

Pay: ₹25, ₹45,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Expected Start Date: 05/10/2025



  • Mohali, Punjab, India BJS Distribution & Storage & Couriers Pvt. Ltd. Full time ₹ 2,70,000 - ₹ 3,60,000 per year

    About the Role:We are hiring enthusiastic and customer-focused Customer Care Associates (CSA) for a UK shift (monthly rotational) in a product-based company. This role offers a great opportunity to build your career, gain international process exposure, and grow internally through Internal Job Postings (IJP) within the organization.Key...


  • Mohali, Punjab, India Zouma Full time ₹ 30,00,000 - ₹ 54,00,000 per year

    Job Title: Customer Support Executive – UK ShiftLocation: MohaliShift Timings: 1:30 PM – 10:30 PM (UK Shift)Work Schedule: 5 weekdays + 2 alternate SaturdaysAbout the Role:We are looking for a proactive and customer-focused Customer Support Executive to join our team. The ideal candidate will have excellent communication skills, prior experience in...


  • Mohali, Punjab, India Zouma Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    Position: Quality CoordinatorLocation: Mohali (On-site)Company: Zouma Consulting ServicesUK Shift About the Role:Zouma Consulting is looking for a passionate and detail-oriented Quality Coordinator to join our team. The ideal candidate will be responsible for ensuring the highest standards of quality across both voice and non-voice processes, while also...


  • Mohali, Punjab, India Live Deftsoft Informatics Pvt. Ltd. Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    JOB DESCRIPTION :- We are actively seeking enthusiastic and ambitious candidates for the position of Business Development Associate - Tech and Services Technologies. This role is tailored for recent graduates with a background in Computer Science (B.Tech CSE or BCA) who are passionate about mobile technologies. As a Business Development Associate, you will...


  • Mohali, Punjab, India Zouma Full time ₹ 2,50,000 - ₹ 4,50,000 per year

    Position: Customer Success Executive (CSE) – Voice & Blended ProcessesLocation: Mohali, IndiaWork Hours: 7:00 AM – 3:00 PM (Day Shift)About the RoleWe are looking for dynamic, confident, and fluent communicators to join our team as Customer Success Executives (CSE) for blended and voice processes. This is an excellent opportunity for professionals who...


  • Mohali, Punjab, India Vision Unlimited Full time ₹ 6,00,000 - ₹ 9,60,000 per year

    Job Description – Business Development Manager/ Team lead (UK Voice Process required) Location: Tricity (Chandigarh, Mohali, Panchkula)Shift Timings: UK ShiftEmployment Type: Full-time, Office-basedAbout the RoleWe are looking for smart and confident Business Development Associates (Voice Process) to join our team for a UK client project. The role involves...


  • Mohali, Punjab, India webtech 99 Full time ₹ 15,000 - ₹ 25,000 per year

    About the Role:We are seeking Customer Support Executives with excellent communication skills and a neutral/USA accent to manage client interactions. Freshers and experienced candidates are welcome to apply.Responsibilities:Handle inbound and outbound calls with US-based clients.Resolve customer queries in a professional and timely manner.Maintain accurate...


  • Mohali, Punjab, India The Functionary Full time ₹ 2,40,000 - ₹ 4,32,000 per year

    Position: Customer Support Specialist (International Voice/Non-Voice)Location: Mohali Sector 75Salary CTC: Rs to Rs. 36000Mode of Interviews: Face-to-FaceWorking Model : Work From OfficeWorking Days : 5.5 Working days with rotational shifts and Weekly Offs.Qualification :10+2 / Graduate with excellent verbal & written communication skillsComputer Knowledge,...

  • Process Associate

    3 days ago


    Mohali, Punjab, India Narang Staffing Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job TitleProcess AssociateExperience-1+ YearsLocation:MohaliKey Responsibilities:Resolve product or service-related queries in a professional and timely mannerMaintain accurate records of customer interactions in the CRM systemEnsure excellent customer satisfaction by providing empathetic and effective supportMeet performance metrics such as response time,...

  • Division Head

    1 week ago


    Mohali, Punjab, India Datasync Tech Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    One of our clients is setting up a dedicated BPO process in India to support sales and customer engagement operations. To lead this initiative, client is seeking an experienced Division Head / Director. The candidate should be from TriCity (Chandigarh, Mohali, Panchkula) region and should hold experience of working in large BPOs like Concentrix, eClerx,...