Process Associate
3 days ago
Process Associate
Experience
-1+ Years
Mohali
Key Responsibilities:
Resolve product or service-related queries in a professional and timely manner
Maintain accurate records of customer interactions in the CRM system
Ensure excellent customer satisfaction by providing empathetic and effective support
Meet performance metrics such as response time, resolution rate, and quality standards
Handle inbound and outbound calls, emails, and chats for UK
Qualifications & Skills:
Excellent communication skills in English (spoken and written)
Ability to work in UK shifts with monthly rotational schedule
Prior customer support/BPO experience is an advantage (freshers welcome)
Strong problem-solving and interpersonal skills
Basic knowledge of customer service tools and CRM systems preferred
Benefits:
Opportunity to work with a product-based company
Internal Job Posting (IJP) program for career growth
Positive work environment with learning opportunities
Shift: UK shift (Monthly rotational)
Language: English (Required)
-
Senior Process Associate
3 days ago
Mohali, Punjab, India Unify Healthcare Services Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionUnify Healthcare Services is a modern-age medical billing company that excels in comprehensive technologies, business processes, and workflows to help healthcare facilities manage their revenue cycle. Our team of experienced medical billing professionals and AAPC-certified coders work effectively to prevent claim denials and streamline...
-
Process Associate
1 week ago
Mohali, Punjab, India SWJG Collaborative Ventures Full time ₹ 2,40,000 - ₹ 4,80,000 per yearLocation: Mohali ( On-site)Shifts: Odd.Job Description:We are looking for a Process Associate to support our finance and billing operations. The ideal candidate should have basic knowledge of accounts receivable, billing, and payment processes.Responsibilities:Handle daily finance operations and billing tasks.Track payments and manage customer accounts.Work...
-
Process Associate
1 day ago
Mohali, Punjab, India Kalyan Business Solutions Full time ₹ 4,00,000 - ₹ 6,00,000 per yearDepartment: InsuranceReports To: Team Lead/ManagerJob Summary:The Process Associate Insurance will be responsible for handling insurance-related processing tasks, including policy issuance, renewals, endorsements, and basic client coordination. The role primarily involves working with insurance documentation, maintaining compliance timelines, and ensuring...
-
Senior Process Associate
5 days ago
Mohali, Punjab, India Bunge Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob DescriptionBusiness Title Senior Process Associate-OTCGlobal Department Finance OTCReporting to Team Lead - CTCRole Purpose Statement The Order to Cash (OTC) Senior Process associate will be responsible for Cash Application function in performing timely and correct booking of subledger of all payments received, apply payments against invoices as per...
-
Process Associate- Charge Entry
2 hours ago
Mohali, Punjab, India Jorie Healthcare Partners Full time ₹ 2,40,000 - ₹ 3,60,000 per yearJob descriptionProcess Associate (Billing)The Process Associate is responsible for submitting medical claims to insurance companies and payers such as Medicare and Medicaid.1 It is a position that is critical for the financial cycle of all health care providers, from single-provider practices through large medical centers.Job DescriptionKnowledge of U.S....
-
Sr. Process Associate(Construction Department)
2 weeks ago
Mohali, Punjab, India Auswide Pvt. Ltd. Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob Description – Sr. Process Associate (Construction Support)Location: Mohali, PunjabDepartment: Construction Support – Auswide Pvt Ltd (India KPO)Reports To: Operations Head / Project ManagerRole OverviewWe are seeking a detail-oriented Process Associate to provide back-office andadministrative support for Australian construction projects. This role is...
-
Mohali, Punjab, India Jorie Health Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole & responsibilities -The AR Associate is responsible for the accounts receivables aspects of the client-focused revenue cycle operations and must display in-depth knowledge and execute all standards operating procedures (SOPs) as well as communicating issues, trends, concerns and suggestions to leadership.ResponsibilitiesReview outstanding insurance...
-
Mohali, Punjab, India ABLY SOFT PVT LTD Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Description : Associate Analyst - Processes/Performance/Growth Ably Soft specializes in delivering paramount web design and development solutions. With an expert team of over 150 web professionals and clientele in more than 50 countries, we invest in cultivating diverse talents and rendering an enriching experience. Our flagship award-winning product...
-
Mohali, Punjab, India Eclerx Services Full time ₹ 2,50,000 - ₹ 12,00,000 per yearAssociate Process Manager Description Customer Operations - Associate Process ManagerIndia- Pune | Full-time (FT) | Customer Operations | Job ID_Shift Timings – Flexible 24x7 Specialisation – International BPO, Voice Process eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Voice process team, your...
-
Mohali, Punjab, India Kabalikrut Group Full time ₹ 33,000 - ₹ 36,000 per yearWere Hiring: Customer Support Associate International ProcessReady to take your career global? Join our dynamic team in Mohali and be the voice that connects across continentsRole: Customer Support Associate (International Process)Location: MohaliShifts: RotationalWorking Days: 5.5 DaysCTC Details2+ Years Experience: 36,0001 Year Experience: 34,000Freshers:...