DGM Field HR

2 days ago

Mumbai, Maharashtra, India LyfLeap Talent Solutions Private Ltd Full time ₹ 8,00,000 - ₹ 32,00,000 per year

Job Title: Deputy General Manager – Field HR

Location: Mumbai

Industry: Pharmaceutical

Experience: 15–20 Years

Scope:

The Incumbent will be responsible for leading and managing the HR function for the

field sales and distribution workforce across multiple regions. The role involves end-

to-end HR management for field employees, including manpower planning, bulk

hiring, employee relations, grievance handling, statutory compliance, and

engagement initiatives. The incumbent will act as a strategic partner to business and

senior leadership, ensuring seamless HR operations and workforce stability across

the field organization.

Key Performance Indicators:

  1. Talent Acquisition & Deployment:

 Drive bulk recruitment of medical representatives, sales executives, and field

managers across regions.

 Partner with business heads and regional managers to forecast manpower

needs.

 Liaise with recruitment partners and internal stakeholders to ensure timely

hiring and onboarding.

  1. Employee Relations & Grievance Management:

 Address and resolve employee grievances from field staff with empathy and

fairness.

 Build and sustain strong connect with field employees through regular

engagement and communication forums.

 Handle disciplinary issues and ensure timely closure of employee cases in

alignment with company policies.

  1. Industrial Relations (IR) & Statutory Compliance:

 Ensure adherence to all labor laws and statutory compliances pertaining to

field employees across states.

 Manage liaison with local authorities, labor departments, and statutory bodies

where required.

 Mitigate IR risks through proactive engagement and compliance audits.

  1. Performance Management &; HR Operations:

 Support goal-setting, appraisal processes, and capability-building initiatives

for field teams.

 Monitor and manage attrition trends; implement retention initiatives.

 Oversee attendance, payroll inputs, and HR operations in coordination with

HO.

  1. Strategic HR Partnering:

 Work closely with senior management and regional leadership to align HR

priorities with business goals.

 Provide actionable insights through HR analytics, dashboards, and MIS

reports.

 Prepare and present HR metrics, manpower status, and engagement updates

to leadership.

  1. Employee Engagement & Communication:

 Design and execute engagement programs tailored for the field force.

 Foster a culture of inclusivity, transparency, and performance orientation

across field teams.

Desired Candidate Profile:

 Experience: 15–20 years handling field HR operations in the pharmaceutical

industry.

 Educational Qualification: MBA / PGDM in HR or equivalent.

 Proven experience in bulk hiring, IR & statutory compliance, grievance

handling, and field force management.

 Strong interpersonal and communication skills with the ability to interact

effectively with all levels, including senior leadership.

 High degree of integrity, resilience, and maturity in managing complex field

challenges.

 Proficiency in HRMS, MS Excel, PowerPoint, and data-driven reporting.

Key Competencies:

 Strong understanding of pharma field dynamics and sales organization

structure.

 Excellent stakeholder management and negotiation skills and Team

Management.

 Analytical and data interpretation capability for HR reporting and MIS.

 Empathetic yet firm approach in grievance and IR matters.

 Strategic mindset with hands-on operational execution.

Job Type: Full-time

Pay: ₹1,900, ₹2,700,000.00 per year

Work Location: In person

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