Service Coordinator

1 week ago

Baner, Maharashtra, India Syscon Energy Conservation Solutions Pvt. Ltd. Full time ₹ 1,80,000 - ₹ 2,40,000 per year
  • To implement supportive service programs & PM plans.
  • To co-ordinate & makes plans for the delivery of services for PM, I&C & break-down.
  • To maintain all files and service reports, includes the maintenance of billing reports as well.
  • To ensures goals of the service program are met.
  • Coordination between Service Engineers & Service Location.
  • Maintaining all records of Service Engineers.
  • Checking service reports to generate leads co-ordinate with sales Department.
  • Arranging Material from Store And coordinate with Sales & Service Engineers. Checking Material Availability and Required Follow up with the Department.
  • Controlling daily stock at Stores & go-downs for service spares and service equipment's.
  • Controlling daily stock at Stores & go-downs for all products.
  • Taking review of documentation as Well as material, inward entries, outward entries from all suppliers and vendors.
  • To Maintain all records of Tool Kits provided to all service Engineers.
  • Daily coordination between sales Engineer and account department regarding
  • Material dispatch.
  • Responsible for processing of customer enquiry through emails and phone calls.
  • Customize service to the needs of customer.
  • To co-ordinate zero warranty claims form principal company and arrange debit notes for approval. After approval arrange for timely billing i.e. within 30 days. Ensure timely claim settlements.
  • To co-ordinate work order billing for systems under maintenance & warranty support (SAF).
  • To co-ordinate service audit & timely compliance.
  • Tracking and maintaining repairing PCB (material) In-Out with principal company also repairing estimate and follow-up for getting repaired material in minimum time.

Job Types: Full-time, Permanent

Pay: ₹18, ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Provident Fund

Work Location: In person

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