Hotel Front office Manger

3 days ago


Andheri East, Maharashtra, India Care Plus Facility Private Limited Full time ₹ 5,40,000 - ₹ 6,00,000 per year

Job Summary:

Oversee front office operations, ensuring smooth check-in/check-out processes, guest satisfaction, and team efficiency. Act as the first point of contact for guests and maintain premium service standards.

Key Responsibilities:

  • Manage front desk staff and daily operations.
  • Ensure excellent guest service and handle guest complaints professionally.
  • Monitor reservations, billing, and check-in/check-out processes.
  • Coordinate with housekeeping, food & beverage, and other departments.
  • Train, mentor, and evaluate front office staff performance.
  • Prepare reports on occupancy, revenue, and guest feedback.

Skills & Qualifications:

  • Excellent communication and interpersonal skills.
  • Strong leadership and team management abilities.
  • Knowledge of hotel PMS and reservation systems.
  • Graduate in Hotel Management or related field

Job Types: Full-time, Permanent

Pay: ₹45, ₹50,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person


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