Front office GSA

3 days ago


Andheri, Maharashtra, India Care Plus Facility Private Limited Full time ₹ 1,80,000 - ₹ 2,40,000 per year

Job Summary:

The Front Office GSA (Guest Service Associate) will be responsible for welcoming guests, handling check-in/check-out procedures, managing reservations, and ensuring excellent guest service and satisfaction at the front desk.

Key Responsibilities:

  • Greet and assist guests with courtesy and professionalism.
  • Handle check-in, check-out, and room assignments efficiently.
  • Manage calls, emails, and reservations accurately.
  • Coordinate with housekeeping and other departments for guest requests.
  • Maintain front desk records, billing, and cash handling.
  • Resolve guest concerns promptly and ensure a positive experience.

Required Skills & Qualifications:

  • Graduate / Diploma in Hospitality or related field.
  • Good communication and interpersonal skills.
  • Proficient in MS Office and hotel management software.
  • Presentable, polite, and service-oriented personality.
  • Fluency in English and local language preferred.

Job Types: Full-time, Permanent

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Food provided
  • Provident Fund

Work Location: In person



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