Front Office Associate

1 week ago


Andheri, Maharashtra, India Sarovar Hotels & Resorts Full time ₹ 1,50,000 - ₹ 2,50,000 per year
  • To have detailed information about the hotel, city as well as the competition
  • To have detailed information regarding arrivals and room requirements
  • to have up to date information on daily room occupancy
  • to check on VIP Reservations, complete their pre-registration formalities and extend to them the regular courtesies
  • To allocate room to all arriving guest
  • To Maintain all guest details in the manner instructed and type out necessary guest details in the system.
  • To co-ordinate with housekeeping for clearing rooms
  • To prepare understand and communicate all relevant daily, weekly and monthly reports and statistics
  • to handle all incoming calls as per standard instructions
  • to maintain physical count of all room keys in each shift
  • to ensure check in and check out are handles smoothly without unnecessary delay or discomfort to the guest
  • to ensure that proper records are maintained for all telephone calls from the rooms
  • to ensure accurate cash handover
  • to give proper and complete handover to the next shift
  • to follow the house rules and policies laid down by the management
  • to adhere to strict grooming and hygiene standards
  • to consciously and continuously strive to better his/her skills and increase his/her knowledge.

Job Types: Full-time, Fresher

Pay: Up to ₹17,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Leave encashment
  • Provident Fund

Ability to commute/relocate:

  • Andheri, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Preferred)

Experience:

  • Hotel: 1 year (Preferred)

Work Location: In person


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