Assistant Front Office Manager

2 weeks ago


Andheri East, Maharashtra, India Aralia Hotels Full time

* Supervise front desk staff and ensure exceptional service delivery.

* Monitor and improve front office operations for efficiency.

* Handle guest check-ins, check-outs, and reservations professionally.

* Resolve customer inquiries and complaints in a timely manner.

* Train and mentor front desk employees to enhance performance.

* Ensure compliance with hotel/office policies and safety regulations.

* Maintain accurate records of guest interactions, payments, and reports.

* Coordinate with housekeeping and maintenance for seamless operations.

* Implement strategies to enhance guest satisfaction and brand reputation.

* Manage schedules, task assignments, and performance evaluations for front desk staff.

Job Types: Full-time, Volunteer

Benefits:

  • Food provided
  • Health insurance
  • Provident Fund

Work Location: In person


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