Key Accounts Executive
2 days ago
Job Title: Key Accounts Executive- Premium Key Accounts
Reports To: Cluster Manager
Department: Sales
Job Objective:
We are looking for a driven and customer-focused Key Accounts Executive to manage and grow relationships with premium and high-value merchants. The role involves driving new acquisitions, ensuring smooth onboarding, and maximizing usage of EDC devices in the assigned territory.
Key Responsibilities:
Merchant Acquisition:
Identify, pitch, and close high-value merchant accounts for EDC installations.
Focus on premium businesses such as hospitals, hotels, large retailers, luxury outlets, and service providers.
Account Management & Retention:
Act as the single point of contact for assigned key merchants.
- Ensure merchant satisfaction through proactive engagement, issue resolution, and timely support.
Drive activation and consistent usage of terminals post-deployment.
Revenue & Performance Tracking:
Meet or exceed monthly sales and activation targets (TPV, device retention, etc.).
Monitor transaction performance and take corrective actions to improve volume and retention.
Field Execution:
Regular market visits for lead generation, onboarding, KYC completion, and device deployment.
Conduct merchant training and awareness on product features, billing, and reconciliation processes.
Cross-Functional Coordination:
Liaise with internal operations, logistics, and support teams to ensure seamless merchant onboarding and servicing.
Candidate Requirements:
- Experience: 1 to 5 years of experience in sales or business development in the payments, banking, fintech, or related field. POS/EDC sales experience is preferred.
- Education: Graduate (mandatory); MBA preferred but not essential.
Skills Required:
Strong communication and interpersonal skills.
- Self-motivated with a problem-solving attitude.
- Ability to manage fieldwork, prioritize tasks, and handle pressure.
- Familiarity with MS Excel, CRM tools, and mobile apps for lead tracking.
Why Join Us?
- Work in a high-growth, tech-driven industry
- Opportunity to manage high-value relationships and make tangible business impact
- Fast-paced, learning-oriented work environment
- Attractive incentive structure and career growth opportunities
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