Customer Support Representative

13 hours ago


Ahmedabad, Gujarat, India Arise Solution Pvt Ltd Full time

Salary: Up to 40,000 CTC + Shift Allowance + Cab Facility + Health Insurance

Work Environment: Rotational Shifts with Rotational Weekoffs

About the Role

We're looking for enthusiastic and customer-centric individuals with a passion for technology and helping others. As a Customer Support Associate, you will handle and resolve customer queries with empathy, accuracy, and professionalism. Your role will significantly impact the customer experience and overall team success.

Key Responsibilities

  • Respond to incoming customer inquiries
  • Troubleshoot and resolve customer issues with clarity and empathy
  • Provide product-related support and guide customers toward solutions
  • Make outbound calls to customers or partners when required
  • Ensure every interaction leads to an exceptional customer experience

What You Bring

  • 6+ months of customer service experience preferred (Freshers are welcome)
  • Strong written communication skills (grammar & spelling)
  • Computer-savvy with good typing and navigation skills
  • Experience in Travel & Hospitality is an added advantage
  • Flexibility to work in a 24/7 rotational environment with rotational weekoffs
  • A patient, caring, and solution-oriented approach

What You Can Expect

  • Supportive, encouraging, and knowledgeable leadership
  • A diverse, inclusive, and community-driven work culture
  • Continuous learning and career-growth opportunities
  • Competitive compensation & performance bonuses
  • Shift Allowance, Cab Facility, and Health Insurance

Job Types: Full-time, Permanent, Fresher

Pay: ₹26, ₹40,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person



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