Customer Support Representative
13 hours ago
Salary: Up to 40,000 CTC + Shift Allowance + Cab Facility + Health Insurance
Work Environment: Rotational Shifts with Rotational Weekoffs
About the Role
We're looking for enthusiastic and customer-centric individuals with a passion for technology and helping others. As a Customer Support Associate, you will handle and resolve customer queries with empathy, accuracy, and professionalism. Your role will significantly impact the customer experience and overall team success.
Key Responsibilities
- Respond to incoming customer inquiries
- Troubleshoot and resolve customer issues with clarity and empathy
- Provide product-related support and guide customers toward solutions
- Make outbound calls to customers or partners when required
- Ensure every interaction leads to an exceptional customer experience
What You Bring
- 6+ months of customer service experience preferred (Freshers are welcome)
- Strong written communication skills (grammar & spelling)
- Computer-savvy with good typing and navigation skills
- Experience in Travel & Hospitality is an added advantage
- Flexibility to work in a 24/7 rotational environment with rotational weekoffs
- A patient, caring, and solution-oriented approach
What You Can Expect
- Supportive, encouraging, and knowledgeable leadership
- A diverse, inclusive, and community-driven work culture
- Continuous learning and career-growth opportunities
- Competitive compensation & performance bonuses
- Shift Allowance, Cab Facility, and Health Insurance
Job Types: Full-time, Permanent, Fresher
Pay: ₹26, ₹40,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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