Tele Caller Executive

15 hours ago

Mumbai, Maharashtra, India Lead feet Full time ₹ 2,50,000 - ₹ 3,00,000 per year

Contact Details

Common Responsibilities

  • Outbound Calls: Contact potential customers to promote products/services and generate leads.
  • Inbound Calls: Address customer inquiries, concerns, and complaints.
  • Product/Service Information: Explain product features, benefits, and pricing to prospective customers.
  • Data Management: Maintain accurate customer interaction records and update databases, often using CRM software.
  • Lead Conversion: Follow up on leads to convert them into sales opportunities.
  • Sales Targets: Meet daily, weekly, and monthly call and sales targets.
  • Customer Support: Resolve customer complaints and provide suitable solutions.

Required Skills & Qualifications

  • Communication: Excellent oral and written communication skills to engage effectively with customers.
  • Persuasion: A confident and persuasive attitude to drive sales and conversions.
  • Interpersonal Skills: Ability to foster relationships and build rapport with customers.
  • Problem-Solving: Strong abilities to understand customer needs and provide solutions.
  • Computer Skills: Basic computer knowledge for data entry and database management.
  • Active Listening: Ability to listen attentively to understand customer requirements.
  • Time Management: Multitasking skills to handle multiple calls efficiently.
  • Education: A high school diploma or equivalent is typically required.
  • Experience: Previous experience in a telecaller, telemarketing, or customer service role is often preferred.

Job Types: Full-time, Permanent

Pay: From ₹25,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Language:

  • Hindi (Required)
  • English (Required)

Work Location: In person

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