Pre-Sales Systems Engineer

5 days ago


Navrangpura HO Ahmedabad Gujarat, India Feeranet Solution Full time ₹ 3,50,000 - ₹ 4,20,000 per year

Technical Support Engineer (ELV - Extra-Low Voltage)

We're looking for a Technical Support Engineer with a passion for Extra-Low Voltage (ELV) systems. In this role, you'll be the first point of contact for our customers and partners, providing expert technical assistance, troubleshooting complex issues, and ensuring their satisfaction. If you have a solid background in ELV systems and a knack for problem-solving, we want to hear from you.

Responsibilities

  • Provide L1 and L2 technical support for our range of ELV products and solutions, including but not limited to CCTV, access control, fire alarm systems, and public address systems.
  • Diagnose and resolve technical issues reported by customers via phone, email, and remote sessions.
  • Escalate complex problems to senior engineers or the R&D team and follow up to ensure timely resolution.
  • Create and maintain detailed support documentation, including knowledge base articles, troubleshooting guides, and FAQs.
  • Conduct remote and on-site training for customers and partners on product installation, configuration, and maintenance.
  • Collaborate with sales, engineering, and product teams to provide customer feedback and improve product quality.
  • Stay up-to-date with the latest ELV technologies, industry trends, and product updates.

Qualifications

  • Bachelor's degree in Electrical Engineering, Electronics, or a related field.
  • 2+ years of experience in a technical support or field service role focused on ELV systems.
  • Strong technical knowledge of one or more of the following: CCTV (IP and analog), access control, fire alarm systems, intrusion detection, public address systems, and building management systems.
  • Proficiency in networking concepts (TCP/IP, LAN/WAN) as they relate to ELV systems.
  • Excellent problem-solving and analytical skills.
  • Exceptional communication skills (written and verbal) and the ability to explain complex technical concepts to non-technical users.
  • Customer-focused attitude with a commitment to providing excellent service.
  • Relevant certifications (e.g., CCNA, Genetec, Axis, LenelS2) are a plus.

Job Types: Full-time, Permanent

Pay: ₹23, ₹35,000.00 per month

Benefits:

  • Leave encashment
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person



  • Ahmedabad, Gujarat, India INTERFACEPRODUCT Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Company DescriptionINTERFACEPRODUCT.INFO Distributor for SIMPLY45, offering world-class RJ-45 termination solutions. We are also distributors and project partners for TOA Electronics' extensive range of public address systems and for MilestonePRO's full range of interface boxes. We also distribute Bluerigger full range AV & IT Cables.Role DescriptionThis is...

  • Pre-sales

    3 days ago


    Usmanpura, Ahmedabad, Gujarat, India Tech Cloud ERP Pvt Ltd Full time

    **Description**: We are seeking a **Pre-Sales Engineer** to join our team and play a crucial role in the sales process by bridging the gap between technical solutions and customer needs. In this role, you will collaborate closely with sales, product, and engineering teams to understand client requirements, craft tailored solutions, and present product...


  • Ahmedabad, Gujarat, India Creative Infotech Solutions PVT ltd Full time

    **Pre-Sales - AV & Collab.** **Job Type: Full-Time** **Position Summary**: **Key Responsibilities**: - Engage with clients to gather technical requirements and propose customized AV solutions. - Design and present enterprise-grade AV solution. - Prepare technical proposals, presentations, and solution documentation (BoQ, BOM, and topology diagrams). -...

  • Pre Sales Coordinator

    21 minutes ago


    Bopal, Ahmedabad, Gujarat, India Hitesh Engineering Full time

    Hiring proactive Pre Sales Coordinator to join our team. The role involves reaching out to customers, maintaining regular follow-ups, and ensuring excellent customer engagement. Success in this position means establishing strong customer relationships, providing timely updates, and contributing to our organizations growth by improving customer retention and

  • Sales Engineer

    3 days ago


    Pirana, Ahmedabad, Gujarat, India Trimech Engineer Pvt Ltd Full time ₹ 1,80,000 - ₹ 3,00,000 per year

    Serves customers by identifying their needs and engineering adaptations of products, equipment, and services.Generating new inquiries and design reequipment quote for the sameShould plan and handle clients and businessShould manage sales by setting and monitoring goalsPrepare a variety of status report, including activity, closing, follow-up and adherence to...


  • Navrangpura, Ahmedabad, Gujarat, India Kalp Systems Full time

    **Job Title**: Executive Product Sales **Location**: Ahmedabad, Gujarat, India **Job Type**: Full-time **About Kalp Systems**: Kalp Systems is a distinguished Information Technology company founded in 1988 by a team of technocrats. With over 35 years of extensive experience, Kalp Systems has established itself as a market leader in **Cyber Security and IT...

  • Pre Sales Associate

    1 week ago


    Shela, Ahmedabad, Gujarat, India Veera steel Full time

    **Key Responsibilities**: - Lead Qualification: Call potential leads to understand their needs and readiness to purchase. - CRM Management: Maintain accurate records of all conversations and update the CRM system. - Sales Pipeline Support: Qualify leads and share relevant prospects with the sales team. - Lead Nurturing: Follow up with leads who are not yet...

  • Pre Sales

    2 weeks ago


    Vadodara, Gujarat, India Creative Infotech Solutions PVT ltd Full time

    **Job Type: Full-Time** **Position Summary**: **Key Responsibilities**: - Engage with clients to gather technical requirements and propose customized networking solutions. - Design and present enterprise-grade network architectures including LAN, WAN, wireless, firewall, and structured cabling systems. - Prepare technical proposals, presentations, and...

  • Sales Executive

    8 minutes ago


    Navrangpura, Ahmedabad, Gujarat, India Devdort Full time

    Job Description-Executive Presales **English communication is necessary** **Designation**:Executive-Pre Sales **Experience**:O to 3 Years **Qualification**: Graduate in any Discipline **Department**: Sales & Marketing **Future Career Plan Role**:Real Estate Sales Consultant **Job Location**:Ahmedabad, Gujarat **Position Overview**:The Real Estate...


  • South Bopal, Ahmedabad, Gujarat, India konart Steel Buildings Pvt Ltd Full time

    POST **:Sales And Marketing Executive - Pre-Engineered Building (PEB)** Education **:BE Mechanical, Diploma civil, Mechanical ETC** EXP **:PEB Experience must require.** A Sales and Marketing Executive for **Pre-Engineered Buildings (PEB**) focuses on generating leads, building client relationships, and driving revenue growth within the PEB sector. They...