Director Operations

6 days ago

Navi Mumbai, Maharashtra, India Gebbs Healthcare Solutions Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Position: Director RCM Operations

Department: Accounts Receivable

Shift: US Hours

Location: Navi Mumbai

Specialties:

  • Operations and Performance management
  • Migrations / Setup start-up projects
  • Planning & Budgeting revenues and controls
  • Client Relationship Management
  • Process and people related change management
  • Farming within existing engagements

Key Responsibilities:

  • Handling P & L Management, Service Delivery, Client Relationship and Internal Stakeholder Management
  • Heading the offshore Service delivery of Accounts Receivable , Denials and Rejection team.
  • Implement programs to ensure attainment of business plan for growth and profit.
  • Provide directions and structure for operating units
  • Implement improved processes and management methods to generate higher ROI and workflow optimization
  • Provide mentoring and guidance to subordinates and other employees
  • Responsible for managing multiple accounts with a strength of 300+ employees
  • Looking after end to end management of program covering multiple work streams with a total span
  • Facilitating process re-engineering and improvements to enhance customer engagement
  • Generating new prospects for the organization to showcase capabilities
  • Ensuring attrition control & job enrichment at process levels.

Experience & Qualifications

  • Graduate
  • 12+ years experience in US Healthcare industry. Must have handled Accounts Receivable, Denials and Rejections teams .
  • Must have handled atleast 150+ FTEs.
  • Should be currently at Senior Manager or above role in Operations.

Interested candidate can share their profile on

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