Director Operations
6 days ago
Position: Director RCM Operations
Department: Accounts Receivable
Shift: US Hours
Location: Navi Mumbai
Specialties:
- Operations and Performance management
- Migrations / Setup start-up projects
- Planning & Budgeting revenues and controls
- Client Relationship Management
- Process and people related change management
- Farming within existing engagements
Key Responsibilities:
- Handling P & L Management, Service Delivery, Client Relationship and Internal Stakeholder Management
- Heading the offshore Service delivery of Accounts Receivable , Denials and Rejection team.
- Implement programs to ensure attainment of business plan for growth and profit.
- Provide directions and structure for operating units
- Implement improved processes and management methods to generate higher ROI and workflow optimization
- Provide mentoring and guidance to subordinates and other employees
- Responsible for managing multiple accounts with a strength of 300+ employees
- Looking after end to end management of program covering multiple work streams with a total span
- Facilitating process re-engineering and improvements to enhance customer engagement
- Generating new prospects for the organization to showcase capabilities
- Ensuring attrition control & job enrichment at process levels.
Experience & Qualifications
- Graduate
- 12+ years experience in US Healthcare industry. Must have handled Accounts Receivable, Denials and Rejections teams .
- Must have handled atleast 150+ FTEs.
- Should be currently at Senior Manager or above role in Operations.
Interested candidate can share their profile on
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