Director Operations

2 days ago

Navi Mumbai, Maharashtra, India Gebbs Healthcare Solutions Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Designation: Director

Department: Medical Coding Operations

Job Location: Navi Mumbai

Work from office

JD:

Specialties:

  • Operations and Performance management
  • Migrations / Setup start-up projects
  • Planning & Budgeting revenues and controls
  • Client Relationship Management
  • Process and people related change management.
  • Farming within existing engagements

Key Responsibilities:

  • Handling P&L Management, Service Delivery, Client Relationship, and Internal Stakeholder Management
  • Heading the offshore Service delivery of Multi-speciality Coding
  • Implement programs to ensure attainment of business plan for growth and profit.
  • Provide directions and structure for operating units.
  • will be responsible for designing, setting up and managing a process excellence/quality framework for that ensures that our coders deliver high quality of work.
  • Work with delivery and training functions to create feedback loops from quality assessment to training and operations management.
  • Implement improved processes and management methods to generate higher ROI and workflow optimization.
  • Provide mentoring and guidance to subordinates and other employees.
  • Responsible for managing multiple accounts.
  • Looking after end to end management of program covering multiple work streams with a total span.
  • Facilitating process re-engineering and improvements to enhance customer engagement.
  • Generating new prospects for the organization to showcase capabilities.
  • Ensuring attrition control & job enrichment at process levels

Required Skillset:

14+ years in Medical Coding with current role as Senior Manager or Above or equivalent to managing operations team of medical coding

Must have handled outpatient Coding / Inpatient Coding team

Education : Any Graduate or Life Science Graduate

Interested candidate can share their profile on

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