Director - Commercial Operations

2 days ago

Mumbai, Maharashtra, India Sun Pharmaceutical Industries Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Role:  Director, Sales Operations & Analytics, Commercial Operations

Job Summary:

Reporting to the Head of Commercial Operations, the Director of Sales Operations & Analytics leads a team focused on the strategic imperatives and tactical execution of Sales Force Effectiveness, Incentive Compensation & Insightful Reporting and Sales Analytics. This is a hybrid role based in Mumbai, India, requiring in-office presence three days per week.

Essential Job Functions:

·

· Sales Force Effectiveness

· Sales Analytics and Incentive Compensation & Insightful Reporting

· Brand Forecasting & Business Insights

· Advanced Analytics & Reporting

· Team Leadership & Offshore Management

· Stakeholder Collaboration & Cross-Functional Partnership

Required Qualifications:

· years of experience in pharmaceutical commercial analytics, sales operations, or incentive compensation.

· Proficiency in SQL, Excel, Alteryx, and Tableau (or similar BI tools).

· Experience in pharma brand forecasting models and key commercial analytics techniques, Incentive Compensation (IC) plan design, administration, and ongoing IC health checks.

· Strong knowledge of patient-level data analytics, including claims, hub, and specialty pharmacy datasets.

· Knowledge of CRM systems (e.g., Veeva, Salesforce), sales operations and sample operations processes.

· Strong documentation skills to ensure comprehensive IC tracking and audit readiness.

· Proven ability to manage teams and coordinate analytics projects across stakeholders.

· Bachelor's or Master's degree in Business, Data Science, Engineering, Statistics, or a related field.

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