Customer Relationship Executive(Female)

3 days ago

Angul Orissa, India Carrybell Commercial Pvt Full time ₹ 1,68,000 per year

Job Title: Customer Relationship Executive (Automobile Sector)

Location: Angul

Department: Sales & Customer Service

Employment Type: Full-time

Job Summary:

We are seeking a proactive and customer-focused Customer Relationship Executive (CRE) to join our team in the automobile sector. The ideal candidate will be responsible for managing customer interactions, maintaining long-term relationships, ensuring customer satisfaction, and enhancing the overall ownership experience. This role involves direct interaction with customers before, during, and after the vehicle purchase process, as well as supporting after-sales services.

Key Responsibilities:

  • Greet and assist walk-in and scheduled customers, providing a premium showroom experience.
  • Handle customer queries related to vehicle features, pricing, financing, insurance, and service packages.
  • Follow up with potential customers to encourage test drives and convert inquiries into sales.
  • Coordinate with the sales and service teams to ensure timely delivery and service of vehicles.
  • Regularly contact existing customers for feedback, renewal reminders, service appointments, and satisfaction surveys.
  • Resolve customer complaints efficiently and professionally, escalating issues when necessary.
  • Maintain a customer database (CRM) with up-to-date information and track interactions.
  • Support post-sale processes including documentation, delivery coordination, and feedback collection.
  • Promote service plans, loyalty programs, and value-added services.
  • Assist in organizing customer engagement events, surveys, and promotional campaigns.

Requirements:

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Minimum 0-1 years of experience in customer service or sales, preferably in the automobile sector.
  • Excellent verbal and written communication skills in [English/regional language].
  • Strong interpersonal skills with a customer-first attitude.
  • Ability to multitask and remain calm under pressure.
  • Proficient in Microsoft Office and CRM tools.
  • Willingness to work flexible hours, including weekends and holidays.

Preferred Qualifications:

  • Bachelor Degree in related field.

Key Competencies:

  • Customer-Centric Approach
  • Communication & Listening Skills
  • Relationship Building
  • Problem-Solving
  • Time Management
  • Team Collaboration

Job Type: Full-time

Pay: ₹10, ₹14,000.00 per month

Language:

  • English (Preferred)

Work Location: In person

  • Customer Relationship Executive(Female)

    2 weeks ago

    Angul, India Rita Automobiles Pvt Ltd Full time

    **Job Title**: Customer Relationship Executive (Automobile Sector) **Location**: Angul **Department**: Sales & Customer Service **Employment Type**: Full-time **Job Summary**: **Key Responsibilities**: - Greet and assist walk-in and scheduled customers, providing a premium showroom experience. - Handle customer queries related to vehicle features,...

  • Customer Relationship Executive(female)

    5 days ago

    Angul, OR, IN Jobted IN C2 Full time

    ob Title Customer Relationship Executive Automobile Sector Location Angul Department Sales Customer Service Employment Type Full-time Job Summary We are seeking a proactive and customer-focused Customer Relationship Executive CRE to join our team in the automobile sector The ideal candidate will be responsible for managing customer interactions maintaining...

  • Customer Relationship Executive

    2 weeks ago

    Angul, India Rita Automobiles Pvt Ltd Full time

    **Customer Interaction**: - Understand customer needs and provide suitable solutions or guidance. - Handle complaints and resolve issues promptly and effectively. - **Relationship Building**: - Maintain ongoing communication with clients to foster strong relationships. - Identify opportunities to upsell or cross-sell services/products. - Follow up with...

  • Customer Relationship Executive

    2 weeks ago

    Ghatikia, Bhubaneswar, Orissa, India Orimark Properties Full time

    **Job Title**: Customer Relationship Executive (CRE)(Female) **Location**: Saheed NAgar **Job Type**: Full-time **Salary Range**: ₹15,000.00 - ₹25,000.00 per month (based on Interview) **Schedule**: Day shift **Roles and Responsibilities**: - To handle calls of the customers and dealing with them regarding their requirement. - To convert walk-in...

  • Customer Relationship Executive

    23 hours ago

    Bhubaneswar, Orissa, India AB Placement Services Full time ₹ 1,20,000 - ₹ 1,92,000 per year

    Job Title: Customer Relationship ExecutiveQualification: Any GraduateSalary: ₹10,000 – ₹16,000 per monthJob Description:We are hiring Customer Relationship Executives to manage client interactions, resolve queries, and build strong customer relationships. Good communication skills and a customer-first attitude are required. Freshers can apply.Job Type:...

  • Customer Relationship Executive

    2 weeks ago

    Bhubaneswar, Orissa, India NIRMALYA METROPOLIS PVT.LTD Full time

    We are seeking a proactive and customer-focused individual to join our team as a Customer Relationship Executive. In this role, you will be the primary point of contact for our customers, ensuring their queries are addressed promptly and effectively. You will play a crucial role in maintaining strong relationships with our clients and ensuring their overall...

  • Customer Relationship Executive

    23 hours ago

    Bhubaneswar, Orissa, India Clogic Softtech LLP Full time ₹ 88,800 - ₹ 12,00,000 per year

    About the RoleWe are seeking a proactive and customer-focused Customer Relationship Executive to be the key point of contact for our clients. This role involves understanding customer needs, resolving issues, handling complaints, and ensuring a positive customer experience to drive loyalty and satisfaction.Key ResponsibilitiesManage a portfolio of customers...

  • Customer Relationship Officer

    2 days ago

    Baramunda, Bhubaneswar, Orissa, India Urban Yatra Full time ₹ 1,20,000 - ₹ 3,60,000 per year

    We are looking for a dedicated and customer-focused Customer Relationship Officer (CRO) to manage client interactions and ensure customer satisfaction. The ideal candidate will handle customer queries, coordinate with internal teams, and build strong relationships with clients through timely communication and service delivery. (Female Candidates Only)Key...

  • Customer Relationship Officer

    24 hours ago

    Baramunda, Bhubaneswar, Orissa, India Urban Yatra Full time ₹ 1,68,000 - ₹ 2,40,000 per year

    We are looking for a dedicated and customer-focused Customer Relationship Officer (CRO) to manage client interactions and ensure customer satisfaction. The ideal candidate will handle customer queries, coordinate with internal teams, and build strong relationships with clients through timely communication and service delivery. (Female Candidates Only)Key...

  • Customer Relationship Executive

    2 weeks ago

    Bhubaneswar, Orissa, India Compugraphs Softech Solutions Full time

    **Job Overview**: Responsible for overseeing all the interactions happening between a company and its customers. These employees manage and develop strategies for building relationships and aim to provide a consistent, positive experience to every customer. Customer relations also extend to marketing and sales teams as well, since these departments have a...