Customer Relationship Executive

12 hours ago

Bhubaneswar Orissa, India Compugraphs Softech Solutions Full time

**Job Overview**:
Responsible for overseeing all the interactions happening between a company and its customers. These employees manage and develop strategies for building relationships and aim to provide a consistent, positive experience to every customer. Customer relations also extend to marketing and sales teams as well, since these departments have a significant influence over the company's interactions with the customer.

Collection & Maintenance of Client Database.

Mail & WhatsApp Campaign Management.

Manage The Lead Process Lifecycle.

Communication With New and Old Clients.

Presentation & Training to Client on Application.

Forward Client Requirement and Issues to Concern Departments.

Communication With Client for Generation of a Good Relationship.

Lead Conversion, License Renewal & AMC.

Mailing Of Offer, Proposal, PPT, Brochures to Clients.

Dealing With B2B Business Leads & Partners.

Maintenance Of Internal CRM.

**Key Skills**:
Master’s/Bachelor’s Degree in Administration or A Related Field

Excellent Interpersonal and Communication Skills

Communicational Proficiency in English & Hindi

Proficient in All Microsoft Applications

Team Player with Leadership Skills

Superior Product Knowledge Adaptability

Adaptability to New Changes & Technology

**Industry**: IT-Software / Software Services / IT-Related Products

**Functional Area**: Query / Client Handling & Relationship Management

**Work Experience**:0-3 Years in Marketing / Relationship Management

**Experience Type**:Public Relationship Handling

**Work Experience**: 0-2

**Minimum Qualification**:B.B.A / B.COM / M.B.A / B.TECH

**Salary Range**:1.8 LPA to 2.4 LPA

**Age Restriction**: 21Yrs to 35rs

**Reporting Authority / Level**: Sales Director

**Gender Preference**:Any

**Job Location**:Bhubaneswar, Odisha

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹150,000.00 - ₹240,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

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