CRO (Customer Relationship Officer)

1 day ago


Bhubaneswar Orissa, India Nirmalya metropolis pvt ltd Full time ₹ 1,18,462 - ₹ 3,06,159 per year

Customer Relationship Officer – Real Estate

  • Act as the primary contact for customers
  • Handle queries related to bookings, payments, documentation, and possession.
  • Share regular project updates and ensure smooth communication.
  • Follow up on payments and assist with loan disbursements.
  • Coordinate with sales, accounts, legal, and project teams.
  • Resolve customer grievances quickly to maintain trust.
  • Conduct feedback surveys to improve customer satisfaction.
  • Organize site visits, walkthroughs, and handover ceremonies.
  • Build long-term customer relationships to drive referrals.

Job Type: Full-time

Pay: ₹9, ₹25,532.01 per month

Benefits:

  • Cell phone reimbursement
  • Provident Fund

Language:

  • English (Preferred)

Work Location: In person



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