
customer relation executive
2 days ago
Customer Relations Executive (Female)
Location: Hotel Spectrum, Berhampur
Department: Front Office / Guest Relations
Immediate Appointment | Salary: Up to ₹20,000 per month
About Us:
Hotel Spectrum is a premier hospitality destination in Berhampur, known for its excellent guest service, fine dining, and elegant accommodations. We are looking for a dynamic and professional Female Customer Relations Executive to join our front office team immediately.
Key Responsibilities:
- Handle front office duties including guest check-in/check-out, reservations, and guest queries.
- Maintain a warm and welcoming environment for all guests.
- Coordinate and ensure timely collection and reporting of customer reviews from all food outlets in the hotel.
- Assist in the promotion and onboarding of customers to Hotel Spectrum's Privilege Card Program.
- Maintain accurate records, reports, and communication logs.
- Liaise with other departments to ensure smooth guest experiences.
Candidate Requirements:
- Female candidates only.
- Good communication and interpersonal skills.
- Basic computer knowledge (MS Office, email handling, etc.).
- Previous experience in hospitality or front office roles is preferred.
- Strong sense of responsibility and professionalism.
- Must be available for immediate joining.
Job Type: Full-time
Benefits:
- Food provided
- Provident Fund
Work Location: In person
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