customer relation executive

2 days ago


Brahmapur Orissa, India Spectrum HOTEL Full time ₹ 2,40,000 - ₹ 4,80,000 per year

Customer Relations Executive (Female)

Location: Hotel Spectrum, Berhampur

Department: Front Office / Guest Relations

Immediate Appointment | Salary: Up to ₹20,000 per month

About Us:

Hotel Spectrum is a premier hospitality destination in Berhampur, known for its excellent guest service, fine dining, and elegant accommodations. We are looking for a dynamic and professional Female Customer Relations Executive to join our front office team immediately.

Key Responsibilities:

  • Handle front office duties including guest check-in/check-out, reservations, and guest queries.
  • Maintain a warm and welcoming environment for all guests.
  • Coordinate and ensure timely collection and reporting of customer reviews from all food outlets in the hotel.
  • Assist in the promotion and onboarding of customers to Hotel Spectrum's Privilege Card Program.
  • Maintain accurate records, reports, and communication logs.
  • Liaise with other departments to ensure smooth guest experiences.

Candidate Requirements:

  • Female candidates only.
  • Good communication and interpersonal skills.
  • Basic computer knowledge (MS Office, email handling, etc.).
  • Previous experience in hospitality or front office roles is preferred.
  • Strong sense of responsibility and professionalism.
  • Must be available for immediate joining.

Job Type: Full-time

Benefits:

  • Food provided
  • Provident Fund

Work Location: In person



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